the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the 1.5 oz. Tapered Glass had this to say:
very helpful on the phone . Thorough, very knowledgable, good follow up
Hood River, OR
The customer service department at CustomInk is absolutely stellar. I give it 5 stars, my highest rating! There are three people, in particular, I wish to thank: Derrick, the first service rep who took my initial order and told me how the CustomInk process works. Silvio, who monitored the process and was in communication about the quality of the design with helpful suggestions. A special thanks to Sue (DeTar), who guided me thoughtfully and carefully through the options and process for a re-run of the entire project and who consulted with one of the graphic artists in order to meet specific requirements. I volunteered to handle this special project on behalf of a grieving family who had just lost a cherished husband, father, and grandfather. Captain Al Kralik was a WWII and Korean War veteran, and a retired pilot from American Airlines after 35+ years of service. He loved his family, flying, golf, tennis and a little single-malt scotch. Hence the shot glasses for his Celebration of Life service at the end of this month. Again, THANKS to all at CustomInk. Your sensitivity and professionalism are to be commended.
All of my interactions with CustomInk during the ordering process were so positive and helpful. Multiple representatives checked in with me between the time I placed the order and the time my shipment arrived to make sure everything was to my liking. Someone even reached out to congratulate me on my upcoming wedding, since I indicated that the order was for our wedding favors. I would absolutely recommend CustomInk to anyone, and will definitely be ordering from them again!
CustomInk far exceeded my expectations. I found them on a random Google search and decided to give them a try. I am glad that I did. The customer service reps were very professional, helpful and answered all my questions knowledgably. My order was processed and shipped in a timely manner. When it arrived I was surprised to see that 6 additional glasses were placed in my order. Thoughtful.
White Plains, NY
Las Vegas, NV
Great experience, especially the one on one help online and over telephone.. Jen was courteous, informative, creative and professional.
Amazing company to work with! We received our wedding shot glasses in the amount of time promised and they looked exactly like the picture. The staff contacted us throughout the entire process to ensure complete satisfaction with our shot glasses. They were so friendly and polite every single time I spoke to them! I would definitely purchase future products from CustomInk!
My experience was so great. After I received the initial proofs I realized it was the wrong date. The customer service representative was there to assist me with the change. Even though it was last minute, they made the change and I still received it by the guaranteed delivery date. The whole experience was great. Thank You
Thank you so much for surpassing my expectations with our order. Our custom shot glasses were a hit at the wedding reception!!! Even with my last minute, ordering you were able to get them done and to us a day before the wedding. Will recommend you to everyone!!!
Warthogs Motorcycle Club,
Brook Park, OH
ALU QM Class 14-008,
Fort Lee, VA
Santa Cruz, CA