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Uncensored Customer Reviews
Customers who purchased the Chestnut Hill Ladies Microfleece Full-Zip Jacket had this to say:
I had made a mistake on my original order submission and a customer service person contacted me to make sure it was what I wanted (it wasn't!!) and helped me to fix the issue before in went to production... This great customer service saved our company time and money and was very much appreciated! Thank You!
I just wished the rep would have listened more. I even spelled every name I think twice. My name for billing was even misspelled. I understand that someone could be nervous and just wants to get the customer off the phone and move on to the next but the reps should be trained to take their time and listen and give the customer their full attention. This would decrease the amount of design changes.
My experience with CustomInk was quite a pleasant one. The whole process from ordering to delivery was quick, easy, and stress-free. I will most likely order from them again for our next batch of company shirts.
Panther Operating Company, LLC,
My experience was marvelous. Many people helped me. Your customer service peopel bent over backwards to make things right. Everything was spectacular because of all the close attention I received from all of you. Thank you so very much. Please thank the Art Department as well. Beautiful job.
The customer service at Custom Ink is the best! I am always helped in a timely manner and by the nicest people. I especially want to thank Nicole for going above and beyond to design my tshirts and jackets. I changed my mind a few times and she was always so nice about it. Thank you!
Jacqueline and Meeka were great!!
The overall experience was a good one. We probably won't order the ladies Pique Polo again though.
Disabled Veterans National Foundation,
Jackie was fabulous! She was knowledgeable and always willing to help. The verification department was also very quick and efficient with the small changes I requested.
Very good customer service/ assistance and prompt service. The merchandise ordered came in on as promised. The transaction was handled professionally. Very good company. Thank you so much. My colleagues loved their jackets and were thanking me for organizing the whole thing.
New Hyde Park, NY
Saint Louis, MO
This has been the absolute best customer experience I have ever had in my career. We will spread the word of this company and order from here in a few months. thank you very much for a high quality product. The first day I delivered them, everyone on the ICU was wearing theirs.
San Antonio, TX
Ryan was awesome dealing with a very difficult order! The whole thing was just a pleasure to deal with--the order was correct, delivered early (wow!) and everyone loves their new fleecies.