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Uncensored Customer Reviews
Customers who purchased the Champion Fleece Sweatpants had this to say:
Pretty decent experience, my only real issue is due to looking at revisions, the font on the sweatpants I ordered ended up different from the sweatshirt. They were ordered at the same time. I with it would have been pointed out to me & asked if that was intentional (as it was a mistake). The sweatpants are a bit long from the crotch to the waist & I would have expected them to be a little thinker since they were quite pricey.
Palo Alto, CA
Customer service was excellent. I know I had to edit my design THREE times!! So I'm sure that the designers were getting annoyed but they never showed it. Everyone I dealt with in customer service was very nice & my product came out better than I expected!! It was delivered right on time.
Everything was spectacular including the website and the amazing phone customer service, but the end product was definitely not how it was planned to turn out.
Hamilton Girls Tennis,
Menomonee Falls, WI
A lot of the communication is done by responding to requests. This however important and having accountably may require added time and effort by both parties.
San Jose, CA
Great Customer Support. Never Disappointed.
My experience with custom ink was very good! I enjoyed designing some of the clothes and waiting for the clothes to come!
Concord Carlisle Field Hockey,
The whole website was self explanatory and user friendly! My giant shipment for my team came four days earlier than expected and everything was exactly how I wanted it. I noticed within 24 hours of ordering that I messed up one of the numbers so I called and a customer service rep fixed it without a problem. Definitely will use again!
Roger Wheeler Surf Rescue,
Customer service was very helpful. A student "created" the logo and then I (a parent) took over the ordering, but each step went very well from your end. Thank you, we will recommend your website to others!
The people at custom ink were very friendly and helpful. The sweats turned out great.
CustomInk is great. What their website can't do, very little, their customer service can. There are endless possibilities. Thanks CustomInk!
Keio Girls V Basketball,
Overall, my experience was very good. I thank you for allowing me to order our teams apparel for the 2013 season.
University High School,
San Francisco, CA