the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Gildan Ultra Cotton Tank had this to say:
When I first called to ask questions about my order/design, a representative looked over the design while I was on the phone with her. She said everything looked great and didn't mention anything about using the ship name in our shirts. After I submitted the order, I received a link for tracking and was informed that someone would contact me if there were any issues. A few days later, I click on the link to check the status of the order. It showed that there was an issue and I needed to contact Custom Ink. If I hadn't checked, I would not have known that there was an issue since I didn't receive any notification that there was an issue. When I called, I was told that "Carnival" couldn't be printed on the shirt. I changed the wording and then the order proceeded a few days later. Once that was resolved, everything went quickly and I received the shirts in a timely manner. I have ordered from Custom Ink before and know that the service is better than what I experienced this time. I will probably order again but I won't rave about the service as much as I did after my first order. Overall, the service was good but would have appreciated notification of issues with my order. Everyone was very friendly.
No one does it better than CustomInk! 100% customer satisfaction ALWAYS.
Blake is an incredible representative! He helped us through the entire process and answered all of our many questions. Everything arrived looking exactly like the proof and on time. I would definitely recommend CustomInk!
Long Beach, CA
Good experience overall. I unintentionally used a copyrighted image from Disney in my design, not knowing it would cause copyright issues. The custom ink rep reached out to me almost immediately and offered lots of options including a link to the legal department at Disney to see if we could get the image approved. I was impressed with her service overall.
Cedar Rapids, IA
Thanks for a good print!
We absolutely love customink. Your customer service is outstanding and we've loved working with you over the past 6 years. Your support throughout the design process and ordering is excellent and your printing and products never disappointed. Customink shirts are always a nightlight of our event and we'll continue to use your services in the years to come.
Customer service was GREAT!!! A nice rep helped me find exactly what I was looking for and took the time to really make sure my needs were met event though I was only ordering a small amount.
Cedar Falls, IA
This is my 2nd great experience with CustomInk. The customer service is outstanding. My rep helped me save almost $100 by combining my orders online which made me very happy. That said, it wasn't clear to me how to do that when I designed & ordered online. I designed one shirt, ordered, then proceeded to design a 2nd shirt and order (cart items), but I couldn't do that for some reason. Not sure if you design all first, then order/checkout? Anyway, my rep helped me solve that issue & saved me money too. Thank you!!!
North Chesterfield, VA
Cardiff by the Sea, CA
Customer service was great!