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Uncensored Customer Reviews
Customers who purchased the Hanes 50/50 Hooded Sweatshirt had this to say:
Great customer service!
Great experience and customer service
After designing my shirts using your online tools I had a few questions. When I called your customer service line I was greeted by Caitlin Best. As a manager for a local building materials company as well as the owner of a small business I am forever in search of an employee who will represent my brand the way she represents yours. I plan to do more business with Custom Ink in the future and a major part of that decision is because of her. Jim Grasser 303 BBQ
Jim Grasser's 303 BBQ,
We had a great experience with CustomInk. The site is easy to use and the proof came back quickly and the sweatshirts arrived exactly when they were expected. We are so excited to present them to our guests during the Field Day of our camp wedding next week. Thank you!!
I love the service and quality of my order. However, you did say you were making a donation to my charity and that has not occurred. I still love you!
Fort Lee, NJ
Gracie was very helpful, and knowledgable.
My overall experience was fantastic. Paige and Matt were right there when I had questions and the process could not have been easier!
Staten Island, NY
Mimi helped me a ton on my order, she was great!! I had a wonderful experience talking and working with her.
Scotch Plains, NJ
Superb customer service and turnaround.
They are friendly and willing to work with me and my budget without getting frustrated of the changes.
All Chores No More, LLC.,
I absolutely loved working with CustomInk! The design process was interactive but very easy and there are so many choices to be able to customize not only the design but also the products based on sizes/materials/etc., The shipping was very fast and our team was so excited to have their shirts ahead of schedule. We will definitely be using CustomInk again for next year's orders and the only thing that upsets me is that I didn't notice the invoicing/order list feature to have everyone submit their orders online until after we had already started the process. I can't wait to use it next year and simplify things even further! Thank you!
Upper Merion Water Polo,
Overall, our experience was great! The customer service was above and beyond, they were always willing to help make the process as easy as possible. They added to my order before it was printed which was really nice. Shipping was right on time and they packaged it in a protective cover so it wouldn't get damaged. Sizes run a little small on the hoodies we ordered, but we were aware of that, and anyone between sizes just ordered bigger and it worked out well. Haven't washed mine yet, but the material is soft and I hope it stays that way. One of the colors, "old gold" on a light steel didn't really turn out...it was more of an olive green. But, the other hoodies we ordered were fabulous and the art team did a great job of making our imported images look amazing. Our other items we ordered had perfect color that matched the website....so weird that the one didn't turn out. Needless to say, even with that, I will definitely be ordering here again.
Salt Lake City, UT
Have ordered from custom ink a few times now and will continue to do so.