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Uncensored Customer Reviews
Customers who purchased the Anvil Jersey T-shirt had this to say:
I was generally VERY pleased with the overall experience - the customer service team was EXCELLENT and helped me through various design and order changes and I never felt rushed or badgered. My only concerns, and they were mild, were that (a) I needed the artwork for other elements of my event and your internal approval process for releasing it was far too slow and ultimately I had to re-create the design. Note that I had provided your team with one of the fonts used and the overall concept. They delivered a design to my vision and as I said, I was very happy with the experience but you should consider how to help people use their designs in a timely manner. I always made it clear that I was happy to pay for my order ahead of time as I understand your need to protect your business, that’s not my complaint, it’s simply that once you have payment and the customer has asked to get the artwork for a poster or (in my case) a cake topper you should either be able to provide those other items (or refer to trusted partners) or enable your customers to do it.
Great outcome, my image looks awesome on the shirt.
Always very positive! Great customer service! I was especially pleased and surprised when your CS called me to tell me they combined my 2 orders and credited me $90! The shirts came out exactly as I had wanted and looks amazing! Recipients have also said they look amazeballs.
West Roxbury Polo Club,
West Roxbury, MA
Customer service was awesome and very helpful!!
Absolutely loved everyone that helped. Service was above and beyond any company I've ever Seen at any company. Love love dealing with you guys!
Customer service was extremely helpful and prompt. Wonderful experience all around. I plan on doing business with CustomInk again!
As always, you have the best customer service team. This is the main reason I come back every year. Keep up the good work! :)
Western Overseas Corporation,
Williams Bay, WI
I had never ordered custom clothes before and was a little skeptical. My experience with CustomInk was great. The website made it easy for me to design a t-shirt for a family event. I found the exact artwork that I needed so did not have to invest any time or energy trying to create a graphic. The design process was quite intuitive. The products arrived ahead of schedule. I couldn't be more pleased. The one area that could use improving is the sizing. I had to order 2 child sizes. I don't have kids, so I didn't know what sizes to order. It would be good have an equivalence to regular child sizing or age ranges. I think the shirts I got will be too big for the kids. This is NOT a major problem! :-)
Menlo Park, CA
Every aspect exceptional. Personal service, shirts , images, delivery. Thank you.
Garage 33 Fitness,