Overall experience of
the last 1,000 customers:
  • WOW!
    55%
  • Great
    36%
  • Good
    5%
  • Okay
    2%
  • Bad
    2%
and
96.8%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Foldable Neoprene Koozie had this to say:
Yesterday at 3:32 pm eastern... CustomInk.com

So fabulous!! Love how she called me to verify everything!! Very very sweet!

Demi P.
Thibodaux, LA
Overall Experience Wow 5
Order Again? Yes
1/9/15 at 2:27 pm eastern... CustomInk.com

This is my third order from custom ink and I have always been very impressed with your company! The one time I got a sub par results from my design, you all offered to not only replace it at no cost but you expedited it so that I would have product in time. I brag about you guys all the time to people when they ask advice on whoto get this sort of thing from. Keep up the good work!

Caroline S.
self,
Houston, TX
Overall Experience Wow 5
Order Again? Yes
1/9/15 at 11:15 am eastern... CustomInk.com

Your product is great. I used CustomInk for our wedding koozies and now for my companies promotional product. I am very pleased with the outcome and quality of your product. I am also very impressed with the promptness in which we received our order and all the shipping updates I received. Your company goes beyond satisfactory.

John R. - Founder
Strait Capital,
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
1/3/15 at 6:21 am eastern... CustomInk.com

No Comments

George M.
Avoca, PA
Overall Experience Wow 5
Order Again? Yes
12/28/14 at 1:57 pm eastern... CustomInk.com

The website was user friendly. The service was prompt and on schedule. The product was very poor.

Brian K.
Krupa Corp,
Park City, UT
Overall Experience Okay 2
Order Again? No
12/23/14 at 2:45 pm eastern... CustomInk.com

Experience was awesome Neoprene Koozie was easy to design and experiment with different designs and colors. Very high quality materials and stitching. Great followup on order via emails received on order progress and shipping. Arrived 4 days faster than promised. Experience very customer friendly.

James S.
Jupiter, FL
Overall Experience Wow 5
Order Again? Yes
12/23/14 at 11:49 am eastern... CustomInk.com

My experience was very good with CustomInk. I received quick responses to emails and both my orders were delivered ahead of schedule. We are getting close to the wedding day, so it was very nice to have some orders I didn't have to worry about arriving on time.

Kelli W.
Austin, TX
Overall Experience Wow 5
Order Again? Yes
12/23/14 at 11:15 am eastern... CustomInk.com

They killed it! Had to change some artwork and the designer I talked to was great and very helpful.

Warren W.
East Sandwich, MA
Overall Experience Wow 5
Order Again? Yes
12/22/14 at 1:00 pm eastern... CustomInk.com

Great products. Quick service.

Virginia P. - Office Manager
Shannon Drilling,
Machias, ME
Overall Experience Great 4
Order Again? Yes
12/21/14 at 6:01 pm eastern... CustomInk.com

This is the 3rd or 4th project that I've ordered through Custom Ink and I'm sure I will continue to use your services. From the user friendly design options to the incredible follow up service each of my experiences has been great. The products have all been high quality and exactly as I've ordered.

Patti B.
Arlington Heights, IL
Overall Experience Wow 5
Order Again? Yes
12/17/14 at 11:53 am eastern... CustomInk.com

I was very pleased with the customer service, quality and promptness of the service CustomInk provided. Will be using their services again.

Will L.
Fredericksburg, VA
Overall Experience Wow 5
Order Again? Yes
12/16/14 at 9:50 am eastern... CustomInk.com

Very helpful staff, easy to work with and professional. Product looks great!

Mike M.
New Orleans, LA
Overall Experience Wow 5
Order Again? Yes
12/1/14 at 3:26 pm eastern... CustomInk.com

I really appreciated my order having a quality review by a designer, because the designer let me know what to expect with the screen printing and the font I selected. As a result, I chose a better font option for my order. Plus, seeing the proofs ensured I got my order just the way I wanted it.

Donna Marie J.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
11/30/14 at 3:31 pm eastern... CustomInk.com

No Comments

Kristy P. - Finance Manager
ContextMedia, Inc,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
11/18/14 at 12:09 pm eastern... CustomInk.com

Overall experience was good. Everyone was very helpful. The only negative thing for me was the pricing. I think Customink could have worked better with the express shipping charge. There were much less expensive options due to time constraints, I did not have ample time to compare (until after the fact). Overall though, I received the product on time and in good condition.

Tanya R.
North Palm Beach, FL
Overall Experience Good 3
Order Again? Yes