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Uncensored Customer Reviews
Customers who purchased the Otto Caps Foam/Mesh Baseball Hat had this to say:
Always excellent products and service. I would use no other company!
Night Owl Run,
Always prompt and customer service is very personable!
This is my second time ordering from Custom Ink and absolutely no issues whatsoever. Great customer service and follow up - very fast turnaround.
Customer service on the phone is sometimes a 10, and other times it feels like the person isn't really listening to me and trying to actually help me with my problem. Generally though they are pretty good with customer service.
1605 MORSE AVE C/O THE LUNCH BOX,
Great helpful service loved the T-shirts and hats will use them I can for sure.
Grand Rapids, MN
The only concern I had was when I received the email with my proofs, there was an extra quantity listed as a backup if something didn't work out. When I received my items the PAD quantity was crossed off and I only received the original amount I ordered, but I had been counting on that extra to meet quantity needs I had. I wish I had gotten an email or some sort of update that this extra item would no longer be a part of my order.
Sunnyside Baptist Church,
Great experience except that the customer service rep. assured me that the package would not arrive before a certain date since no one would be there to receive it. It arrived early and was left. Luckily it was still there and unopened,
When creating our hats the web design didn't have the ability for me to make exactly what we wanted. However I called and talked with Jared. He was great! Able to tell me exactly what is offered and condense the text size on different lines that I couldn't do from the web site. Only thing I would have liked more was to be able to have two color tones for text/images.
No complaints at all loved every part of the purchase!