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Uncensored Customer Reviews
Customers who purchased the American Apparel Youth Jersey T-shirt had this to say:
From start to finish, my experience with CustomInk was incredible. The super intuitive online design tools coupled with amazing customer service and fulfillment made my overall experience as good as I could have imagined.
Your customer service agent that helped me with this oder was fantastic! Resolved my concerns quickly and complely. Thanks for the great service.
Elgin Explorers Adventurer Club,
CustomInk was great! I completed my t-shirts, without ordering and they every so often would remind me how wonderful they looked before I purchased them. I had to think about it for a bit and if I didn't get the follow up emails about ordering the shirts..I may not have, only because I had so much to spend. However, I did order and I am absolutely glad I did! They are well worth it and very good quality! My family LOVES the shirts for our first vacation together! Thank you CustomInk for allowing me the time to think about my purchase and not forgetting about ordering! chrisie cocco thompson
The editors added white outlining on my back image and it really helped it to stand out. I appreciated the attention to detail.
LOVE. love. love.
Invictus Prep Charter School,
Excellent procedures and representatives at all steps of the process. Thank you and hope to do business again soon.
Good morning Marc, Thank you for your email below asking for some feedback on our recent order. I can say with a big smile that Tom McQueen, staff and students at The Lake and Park School are thrilled with their new t-shirts!! Tom is tickled because our orders always arrive when your teams says they will. Your customer services is really wonderful, and no matter who we speak with, we get great service!! A big thank you to Melissa McMaster, and her colleagues who helped us with this latest order. Impeccable!! Thanks so very much, Pamela
Awesome customer service. Called in for a super rush order and was given great advice on how to combine orders to save on printing costs and shipping costs!
Mountain View, CA
Long Beach, CA
Great experience! Your staff helped me consoladate my order since I wanted to do the print on several different shirts. Shirts were delivered on time even under a fairly tight deadline. Everyone in the family loved them!
We were extremely happy with the overall service, and will use CustomInk again. BUT Two things: 1) we were told repeatedly by customer service (trying to be very helpful, and they were) that Americal Apparel runs small. Very small. So the ladies of our group who normally wear a size Medium, ordered size large. The shirts are huge - they are so long they come down to our thighs. We should have stuck with our normal sized Medium. Some of us won't be wearing our shirts at all and this is too bad! 2) The screen was made for youth shirts (it's a youth robotics team here in Palo Alto) and then the same screen was applied to adult sized shirts it looks like - and it would have been nice to have the screen be really large on the youth so that they didn't look so small on the adult sizes. Customer service might have helped us on this? But overall, I love the color of the shirt we chose, the quality of print, the way the website works, etc. Thank you!
Palo Alto, CA