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Uncensored Customer Reviews
Customers who purchased the Gildan Ultra Cotton Tall T-shirt had this to say:
The experience was outstanding! First time I never had to worry about making sure everyone had there money in! All I had to do was click and ship! Awesome
I was very impressed with the customer service. While there are a few aspects of the website and ordering that could be improved, when I spoke with customer service they went above and beyond to make everything right. I've already recommended custom ink to friends and I would definitely order again .
The shirts were a huge hit at the family reunion. Everyone loved them!! Great color and quality. I will definitely be getting our reunion tshirts from you guys. The customer service was so helpful when I needed to order a larger size. I was told what product would be better to accommodate us. Thank you so much!!!!!
Over all it was okay. I made some changes to my original design witch increased my price which I totally understand. So we finalized the design and agreed on new cost with sales person. They charged my card the agreed amount. Following day the art ,design team callls and says there needed to be some $200 additional charge for some reason or another. If you have someone authorized to quote pricing,that should be as good as gold. Not with this company,it goes to a differeny department and they say we cant do it for that price,bla,bla,bla. This is my 3rd purchase with this company and very big orders. But I think its time to shop around. Not real excitted about this last experience.
Best experience I've had. Fast, easy, wonderful people, great deal, & incredibly talented artists doing brilliant work!
The t-shirts ordered for our family reunion were as expected. Everyone loved the shirts, the texture and style. The t-shirts were delivered as promised and the King family thanks CustomInk for a wonderful and professional job on the shirts, I will definitely recommend CustomInk!!!
San Antonio, TX
The only complaint was the delivery. The driver couldn't find our address so it took nearly an extra week to be delivered. I ordered a week in advance for just such setbacks though so it worked out.
Potter Family Reunion,
Spanish Fork, UT
Natl Pacific American Leadership Institute,
I am in the customer service business and am impressed by the level of service demonstrated by your representatives and the processes you employ!
Everything was great from designing, to help, to ordering and finally receiving the shirts. They came super quick! Thanks!
I was a little disappointed to begin with only because I had gone on vacation and thought this order was all set after some emails back and forth. When I got back from vacation I saw emails asking for my billing information. I didn't think my order would arrive in time for a Saturday 6/11 event I wanted the t shirts for. I expressed my disappointment but didn't want to pay additional costs to expedite the order. I was VERY pleased that my order arrived on the Friday before my 6/11 date!!! It made my day and renewed my faith in Custom Ink and the outstanding service you provide. I did reply to the email I received about my order being shipped as well.Thank you VERY much for the outstanding service. As I said it made my day :)
The HCS Group,