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Uncensored Customer Reviews
Customers who purchased the Port and Company 100% Cotton Tall T-shirt had this to say:
I had a great experience with CustomInk. Chris Ramsey was my sales associate and was incredibly helpful and polite, even when I added additional shirts (late..) to my order. My experience felt personal because we talked on the phone and he commented about the inspiration for our design. I was picky about a small detail in my design, which the design team fixed and sent back to me right away.
Grand Rapids, MI
HORIZON MIDDLE SCHOOL,
Great service and very happy with the products!
Top notch product and your people in Customer Service are very nice and helpful!
Saint Charles, MO
the shirts are great, and heartwarming to know the company is aware of what is being print. They ask if it was okay to donate to the foundation in which I had shirts honoring my son with. Thank you customInk for your kind donation in my sons honor!
I think through the entire ordering process I spoke/emailed with 6 different people and I didn't have to spend forever getting anyone up to speed on my order! That was nice!
JB Stephens Elementary,
Missouri City, TX
Initially, the service and support were amazing. I had a little difficulty uploading my own image but was finally able to get it done. I used support to help me with it and they were great. When it came to choosing a shirt, I had trouble finding all of the colors I needed in all of the sizes I needed. It was not user friendly. I finally settled for the one we purchased only because I needed safety pink and this was my only choice. After I set up the group order, I found out I needed tall in some of the colors. I could not add tall to the group order. Very disappointing! I called support again to help remedy this solution. Unfortunately, I was not told the truth. I was told that my family could add comments and specify which ones were needed in tall. When I got ready to close and finalize my order, not all the shirts I needed in tall were available in tall. Not acceptable for a company so obviously customer satisfaction focused as yours. I then had to call all of my family who requested tall to see if they still wanted their shirts. It was unneccessarily stressful. I say you are obviously customer satisfaction focused because everyone I talked to on the phone was scripted, polite and for the most part accommodating (except the male who deceived me in regard to the tall shirts). I will more than likely not use your service again based upon the actions of that 1 individual. Sad for you. Thanks for listening.
This is the 1st time I've used CustomInk. You guys are AWESOME! Friendly, helpful, FAST, good prices!!! Thank you so much! Would most definitely recommend to everyone!
Mc Donald, PA
I had an excellent experience in terms of customer service-I could not have asked for better followup or pleasant professionalism. And, the quality of the imprinting of our logo was perfect. My order was completed in the time frame promised and the inventory was 100% accurate. My only disappointment was the significant shrinkage in the t-shirts and I would advise clients to steer towards the larger sizes.
I was very pleased with being able to design my own artwork for t-shirts for my husband to wear to our business. He had a specific brand of t-shirt that he had worn before and liked and I was happy to find that CustomInk carried that brand. I used two colors in the artwork design and it turned out great. I experienced great communication with the design staff. Very FAST, COURTEOUS, and QUALITY service. The only negative was the pricing. As a small business owner I felt it was rather expensive for six t-shirts.... THANK YOU CustomInk!
East Texas Glass Co.,