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Uncensored Customer Reviews
Customers who purchased the Port and Company 100% Cotton Tall T-shirt had this to say:
I was very impressed by the customer service. Every person I contacted was helpful and willing to work with me on my order. They were willing to help answer any questions I had and help come up with a solution on problems.
Everyone I talked to was great and so helpful. It was a pleasant experience dealing with this company. Each person really tried to help and make sure that I was very happy with the product and the order. Whoever is training for customer service is doing a great job.
I think you're great. I've used your services for a number of years and found them to be consistently excellent. Thank you!
I had a great experience with CustomInk. Chris Ramsey was my sales associate and was incredibly helpful and polite, even when I added additional shirts (late..) to my order. My experience felt personal because we talked on the phone and he commented about the inspiration for our design. I was picky about a small detail in my design, which the design team fixed and sent back to me right away.
Grand Rapids, MI
HORIZON MIDDLE SCHOOL,
Great service and very happy with the products!
Top notch product and your people in Customer Service are very nice and helpful!
Saint Charles, MO
the shirts are great, and heartwarming to know the company is aware of what is being print. They ask if it was okay to donate to the foundation in which I had shirts honoring my son with. Thank you customInk for your kind donation in my sons honor!
I think through the entire ordering process I spoke/emailed with 6 different people and I didn't have to spend forever getting anyone up to speed on my order! That was nice!
JB Stephens Elementary,
Missouri City, TX
Initially, the service and support were amazing. I had a little difficulty uploading my own image but was finally able to get it done. I used support to help me with it and they were great. When it came to choosing a shirt, I had trouble finding all of the colors I needed in all of the sizes I needed. It was not user friendly. I finally settled for the one we purchased only because I needed safety pink and this was my only choice. After I set up the group order, I found out I needed tall in some of the colors. I could not add tall to the group order. Very disappointing! I called support again to help remedy this solution. Unfortunately, I was not told the truth. I was told that my family could add comments and specify which ones were needed in tall. When I got ready to close and finalize my order, not all the shirts I needed in tall were available in tall. Not acceptable for a company so obviously customer satisfaction focused as yours. I then had to call all of my family who requested tall to see if they still wanted their shirts. It was unneccessarily stressful. I say you are obviously customer satisfaction focused because everyone I talked to on the phone was scripted, polite and for the most part accommodating (except the male who deceived me in regard to the tall shirts). I will more than likely not use your service again based upon the actions of that 1 individual. Sad for you. Thanks for listening.
This is the 1st time I've used CustomInk. You guys are AWESOME! Friendly, helpful, FAST, good prices!!! Thank you so much! Would most definitely recommend to everyone!
Mc Donald, PA