Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    5%
  • Okay
    3%
  • Bad
    1%
and
96.9%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the 24 oz Triton Mate Water Bottle had this to say:
6/19/15 at 12:13 pm eastern... CustomInk.com

No Comments

Tyler W. - Program Coordinator
University of Colorado Boulder,
Boulder, CO
Overall Experience Great 4
Order Again? Yes
6/9/15 at 12:49 pm eastern... CustomInk.com

This is the first time I wasn't okay with product and product availability via the website. Customer Services remains high, but the website and the product I wanted kept disappearing and the website wasn't always keeping up with that information. I wanted the 32oz BPA free bottle. As I had talked with someone in early May who said call by May 21st and you can have that product with your artwork, I trusted that statement. It was not the case. The colors of bottles kept being eliminated until finally I couldn't order the product I wanted. I ultimately had to order this 24oz Triton water bottle. (It is NOT something I'd order again!) The packing of half plastic sleeves over the water bottle is absolutely pointless. While we received the product we ended up choosing, how we got to this point was not the best. Including the fact that, due to changing the water bottle and being told it would be present, I had to order more water bottles than we needed. Yes, it was a lower price, but we have a massive excess of product. Overall I still immensely appreciate the customer service for those who pick up the phone. I do not know if I will ever order something beyond t-shirts.

Julie K. - Director of Youth Ministry
Ascension Youth Ministry,
Oak Park, IL
Overall Experience Okay 2
Order Again? Yes
4/10/15 at 2:31 pm eastern... CustomInk.com

Third year ordering. It just gets easier each time. Thank you!

Laura H. - Company Manager
New Victory Theater,
New York, NY
Overall Experience Wow 5
Order Again? Yes
2/20/15 at 11:40 am eastern... CustomInk.com

the website is great and I do like that before the order is printed the product must be reviewed BUT the bottles themselves are of low quality and the printing on some bottles have very obviouse mistakes.

Angela R. - Co-Sponser
Environmental Club,
Houston, TX
Overall Experience Okay 2
Order Again? No
11/10/14 at 4:55 pm eastern... CustomInk.com

Kathleen assisted me with my order and she is simply amazing!

Melanie S.
Westlake Village, CA
Overall Experience Great 4
Order Again? Yes
11/9/14 at 1:08 pm eastern... CustomInk.com

No Comments

Danette R.
Chula Vista, CA
Overall Experience Great 4
Order Again? Yes
9/1/14 at 4:57 pm eastern... CustomInk.com

Fantastic customer service. I really appreciated help designing the water bottle. I felt the pricing was a little high, but ease of ordering made it seem worth it

Angee G. - Hospitality
FDE PTO,
Carmel, IN
Overall Experience Great 4
Order Again? Yes
8/13/14 at 11:28 am eastern... CustomInk.com

No Comments

Marc W. - Athletic Director
Saint Francis Middle School,
Roswell, GA
Overall Experience Great 4
Order Again? Yes
8/11/14 at 11:49 am eastern... CustomInk.com

Met expectations

Laurie B.
Medway, MA
Overall Experience Great 4
Order Again? Yes
7/29/14 at 11:53 am eastern... CustomInk.com

Placed first order last year. It was so easy to reorder this summer. My artwork was still in the system and I received a discount as a returning order. Look forward to placing another order next summer.

Laura H. - Company Manager
New Victory Theater,
New York, NY
Overall Experience Wow 5
Order Again? Yes
6/4/14 at 1:44 pm eastern... CustomInk.com

The rep that assisted me was so easy to work with. In a matter of minutes we had the order set up! Withing a couple of days I had the final proof and then an actual shirt! The order arrived quickly and was accurate. The shirts and water bottles look amazing!

Chris T.
Fairbanks, AK
Overall Experience Wow 5
Order Again? Yes
4/25/14 at 12:18 pm eastern... CustomInk.com

No Comments

Lacey K. - Tuscaloosa County Coordinator
Community Service Programs of West Alabama, Inc.,
Tuscaloosa, AL
Overall Experience Great 4
Order Again? Yes
1/21/14 at 12:00 pm eastern... CustomInk.com

I was very pleased with the quick turn around time and level of quality on the water bottles.

Marissa S. - Chiropractic Assistant
Kennedy Chiropractic,
Salem, VA
Overall Experience Great 4
Order Again? Yes
11/5/13 at 11:26 am eastern... CustomInk.com

No Comments

Hallie K.
Montgomery High School,
Skillman, NJ
Overall Experience Great 4
Order Again? Yes
10/28/13 at 2:41 pm eastern... CustomInk.com

No Comments

Andrea S. - Advisor
Granton High School Spanish Club,
Granton, WI
Overall Experience Great 4
Order Again? Yes