Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
97.4%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the American Apparel Jersey T-shirt had this to say:
Yesterday at 2:35 pm eastern... CustomInk.com

This is the best customer service experience I've ever received from any company I've ever worked with! I had ordered two different style shirts and had to pay a good amount extra but then they noticed it was the same design and combined the cost for me and refunded me around $200. I was totally WOW-ed by the experience!

Megan L.
Austin, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 12:14 pm eastern... CustomInk.com

No Comments

Andrew B. - Assistant Team Coach
Milken Community Schools,
Los Angeles, CA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 12:11 pm eastern... CustomInk.com

No Comments

Sarit S. - Director of Creative Technology
Social Control,
Westlake Village, CA
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:02 pm eastern... CustomInk.com

No Comments

Kevin T G.
Fort Stewart, GA
Overall Experience Great 4
Order Again? Yes
10/29/14 at 9:11 pm eastern... CustomInk.com

Great experience

Jacobie G. - manager
MusclePhactory,
Pelzer, SC
Overall Experience Great 4
Order Again? Yes
10/29/14 at 1:29 pm eastern... CustomInk.com

Everything was great!

Jennifer S.
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
10/29/14 at 11:28 am eastern... CustomInk.com

The customer service with this company far exceeds any other that we have worked with for customized promotional apparel. We will definitely be working with CustomInk in the future. They were very fast answering questions, getting quotes, helping us through the ordering/approval process and actual item production and shipping were also much faster than other companies.

Amy S.
Clinton, NY
Overall Experience Wow 5
Order Again? Yes
10/29/14 at 5:34 am eastern... CustomInk.com

Overall this wasn't my best experience with CustomInk. I've been ordering from CustomInk for almost 10 years, and have always had a great experience. I'm glad I have those experiences to fall back on, because after this one I probably wouldn't recommend CustomInk. The ordering process was very drawn-out and disorganized, and I wasn't 100% happy with my final product. It wasn't nearly bad enough to send it back, but I probably won't be reordering this item. Everyone was extremely nice and as helpful as possible, but I really got tossed around. My emails kept getting redirected to new people who kept trying to restart a new order. And the person I initially worked with would go radio silent and then pop back up. This was just frustrating and extended the time it took to place my order to about 2 weeks. On the whole it wasn't a negative experience, but it wasn't the awesome experience that I typically have with CustomInk. I'll probably continue to place very basic orders with CustomInk, but will take more complex designs elsewhere.

Katie F.
Wilmington, DE
Overall Experience Good 3
Order Again? Yes
10/28/14 at 4:25 pm eastern... CustomInk.com

No Comments

Michelle S.
Eatontown, NJ
Overall Experience Great 4
Order Again? Yes
10/28/14 at 12:54 pm eastern... CustomInk.com

No Comments

Matt R.
CMN Hospitals,
Salt Lake City, UT
Overall Experience Wow 5
Order Again? Yes
10/28/14 at 11:23 am eastern... CustomInk.com

No Comments

Fernanda M. - HR Admin
Arkema,
Memphis, TN
Overall Experience Great 4
Order Again? Yes
10/28/14 at 11:15 am eastern... CustomInk.com

No Comments

Silas C.
Berkeley, CA
Overall Experience Great 4
Order Again? Yes
10/27/14 at 4:45 pm eastern... CustomInk.com

Your sales associate, Pete Rush was incredible. Tremendous customer service. I would order from your company again soley based on the fact that I know it will be done right due to the attention to detail from your associates. Thank you! LT Anthony Guido CG Airsta Atlantic City MH65C/D Aircraft Commander Search & Rescue/Air Intercept

Anthony G.
Atlantic City, NJ
Overall Experience Wow 5
Order Again? Yes
10/27/14 at 2:23 pm eastern... CustomInk.com

Was wowed by customer service. Especially by the person who assisted me. I believe his name was Brett.

Suzanne L.
Martinsville, IN
Overall Experience Wow 5
Order Again? Yes
10/27/14 at 12:56 pm eastern... CustomInk.com

No Comments

Edgar R.
Kensington, MD
Overall Experience Great 4
Order Again? Yes