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Uncensored Customer Reviews
Customers who purchased the American Apparel Jersey T-shirt had this to say:
AVID Class of 2015,
New Lebanon, NY
The customer service was great and they contact me back on the same day that I emailed them and they were really nice and understanding. The shirts shipped in one day and came in earlier then was expected. If your looking for a website to design shirts this is the one!!
The entire process of ordering our custom shirts was extremely efficient and well done. I needed these shirts in a short amount of time and received them well in advance. Speaking with the customer service agents was a breeze and they were extremely knowledgeable.
For some reason the guide box for shirt creation wasn't correct on this shirt. So while I created it within the youth box apparently my design was still too big. My options were to pay more money to make adjustments or the company would make the designs smaller on all, which essentially meant the adult shirt writing would be VERY small in relationship to the rest of the shirt. After calling and talking with West, he offered some solutions. I eventually just went with making the design smaller as it seemed like the lesser of the evils. It looks a bit random and with the fact that shirts run like 2-3 sizes smaller than stated, this order may have been a bit of a waste of money for us. We won't use them more than the one day we just have to have them. The only good thing in the process was West. He went above and beyond the call of duty to ensure we found a workable solution. Just unfortunately didn't work out for us. Word to the wise, when american apparel says runs small, they mean the shirt will fit like a muscle tee. I have ordered from custom ink for years and never had this experience. So it's definitely not common place. But I think in the future I will get some other quotes. I think a place that will give you a sample shirt when there are cases such as this (the technology isn't allowing product creation and the client is ordering over 50 shirts) would be best.
Hype Program JOMDC,
BLOME FAMILY DENTISTRY,
extremely pleased with fast customer service, artwork, quality of products, delivery, followup. Wow, I definitely will recommend CustomInk to friends and family. I am ordering more!
Staten Island, NY
We received our t-shirts a week early! That was awesome! I also really appreciated the returning customer reprint discount!
Lake Harriet Choir,
Silver Spring, MD
The ordering was super easy, convienient, and the customer service with the verification emails was awesome. I will use CustomInk in the future for t-shirts!
Mountain Top, PA
Custom Ink was fantastic. The customer service over the phone was incredible and the shirts turned out fantastic. I will definitely be doing business again with Customink.
Smoke & Mirrors Barbeque Team,