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Uncensored Customer Reviews
Customers who purchased the American Apparel Jersey T-shirt had this to say:
Upper Saddle River, NJ
It was smooth, affordable and timely.
Hawaii Harlequins Rugby,
Everything was perfect. From start to finish. The quality of the art work, shirt is excellent. It is nice to have employees that really care about the customer and their product.
Amazing service, very top-notch quality product. While more expensive than other retailers, the quality is totally worth it. I was nervous about the color of the t-shirt and the placement of the logos but the customer service team assured me that everything looked great. I loved that because I had a large order I was sent a physical proof to view first. My staff is thrilled and won't stop wearing them! I hope they've washed them at least.... :-)
Round Rock, TX
Great customer service and kept me in the loop at all times.
Corpus Christi, TX
I can't imagine using anyone else. You have the best customer service, a huge range of products, and are consistently upgrading services and improving prices.
The Backyard Shakespeare Festival,
Winston Salem, NC
Custom ink is awesome and so willing to make sure my product is correct and on time. I will always use them
Santa Barbara, CA
Great customer service, I would not have been able to place the order without them.
Thanks so very much… the shirts are just outstanding! Couldn't ask for anything better. Far more outstanding to the point of amazement is your entire devotion to hands-on customer service. From beginning to end, design to tweaking to ordering, you helped me navigate a process in which, without your help, I would have been lost forever.
Santa Monica, CA
Very pleased with the design platform online, the help from the customer service person (who saved me $71), and the timeliness of the order processing, production and delivery.
I was impressed with every step of working with CustomInk except for their design team's work... More on that in a bit. Their prices are great, the printing looks awesome, and the customer service blew my mind! It made me feel all funny inside like I had just eaten butterflies and rainbows and unicorns all wrapped up in a burrito. It was that good! Except... I'm not sure why, but the design team "redesigned" my uploaded artwork which was already print ready and the exact print size I wanted. They spent a lot of time redoing it too: re-drew an image, changed fonts, changed weight of the text... Too bad I didn't want it changed. Maybe I miscommunicated my desires, or failed to say it was print ready. I don't know. It took three tries, but they finally changed it all back to the way I had it originally and everything went well from then on. It was a pain in my rear, but I'll bet it was an honest mistake and they fixed the problem without debate. The only consequence was a delay in printing and some of my time wasted.
Great customer service, would like to get the two messed up shirts replaced but in the grand scheme fantastic with and pricing
Birch & Bennett Co,
Hope Campbell Realty,
San Diego, CA