Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    39%
  • Good
    4%
  • Okay
    2%
  • Bad
    1%
and
97.4%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Canada - Gildan Youth Ultra Cotton T-shirt had this to say:
7/27/15 at 5:18 pm eastern... CustomInk.com

I have worked with CustomInk for many years and it's always been over the top amazing and fast. So it was a disappointment this year to experience the long delays it took to receive our shirts. At this time, I am still waiting for my order, which should have been here last week. We are a few days away from the festival date and I am concerned it will not make it in time. Also sadly I have experienced some frustrations with the exchange rate, we are paying over $1500 just because the Canadian dollar is so low right now. It would be nice if CustomInk.ca would actually charge in CAD. And lastly, I was sadden to learn that items that were available to me last year (American Apparel 50\50 neon) was not available this year. We were looking at ordering the neon blue color for our festival, we had no issues ordering the neon green last year... Then we started designing baseball hats, and after a long time spent designing the perfect hat we learned these were not available in Canada. Thats as we are trying to order hundreds of them. So it has been a bizarre and stressful experience this year. Otherwise the service has been very good, I understand these are circumstances that are beyond what the staff could do. So thanks for all your help.

Genevieve C. - paddlefest coordinator
Fort Smith Paddling Club,
Fort Smith, NT, Canada
Overall Experience Okay 2
Order Again? Yes
6/8/15 at 11:59 am eastern... CustomInk.com

No Comments

Jodi R.
Blainville, QC, Canada
Overall Experience Great 4
Order Again? Yes
5/26/15 at 6:47 pm eastern... CustomInk.com

No Comments

Estelle K.
Orillia, ON, Canada
Overall Experience Great 4
Order Again? Yes
5/8/15 at 11:58 am eastern... CustomInk.com

No Comments

Ruderick Browne B.
Calgary, AB, Canada
Overall Experience Wow 5
Order Again? Yes
7/14/14 at 10:02 pm eastern... CustomInk.com

My experience was frustrating in that, aside from my comments above, each time I chatted with a person a new step was added. example, when I first called, I should have been told what steps would be needed to simplify my adventure rather than just answer my questions, inexperienced as I am at ordering on line. Each person I chatted with were very nice and helpful and helped me with my situation at that moment however I believe with more advice or more questions from them more calls could have been avoided. This is an awesome idea, shirts are nice and of good quality, service is excellent. With some tweaking of the website and a new way of dealing with customers, I would definitely order from Customink again. Thank you.

Trent A.
Lachine, QC, Canada
Overall Experience Good 3
Order Again? Yes
5/28/14 at 12:07 pm eastern... CustomInk.com

Our experience was great. Thank you so much for your amazing customer service. The turn around time on a super rush order was great! Thanks again! We will use your company again in the future.

Mandy D.
Saskatoon, SK, Canada
Overall Experience Wow 5
Order Again? Yes
4/18/14 at 7:25 pm eastern... CustomInk.com

LOVED the Costumer Service , LOVE the T-shirts , AMAZING Experience !

Kelly C.
Montreal, QC, Canada
Overall Experience Wow 5
Order Again? Yes
10/22/13 at 9:01 pm eastern... CustomInk.com

Live online chat customer service was great...able to put through my order and support me with adding a re-order discount! Very professional and friendly!

Lisha S.
Woodlands School,
Calgary, AB, Canada
Overall Experience Wow 5
Order Again? Yes
8/29/13 at 7:05 pm eastern... CustomInk.com

everything was exactly as expected, the logo came out very well. excepted that on one t-shirt, the logo was not straight.

Jean Louis G.
Quebec, QC, Canada
Overall Experience Great 4
Order Again? Yes
5/7/13 at 12:15 pm eastern... CustomInk.com

No Comments

Donald R.
Mattice, ON, Canada
Overall Experience Wow 5
Order Again? Yes
2/1/13 at 11:05 am eastern... CustomInk.com

Great

Steve K.
Edmonton, AB, Canada
Overall Experience Great 4
Order Again? Yes
12/20/12 at 9:12 pm eastern... CustomInk.com

CustomInk is a fantastic t-shirt company and we look forward to ordering more shirts for our school in the future!

Lisha S.
Woodlands School,
Calgary, AB, Canada
Overall Experience Wow 5
Order Again? Yes
7/31/12 at 1:51 am eastern... CustomInk.com

The best online experience to date...shirts done expertly and exceeded our expectation! Camp Hope - Granada Hills CA

Michael S. - Camp Director
Hope Community Development Center,
Thousand Oaks, CA
Overall Experience Wow 5
Order Again? Yes
5/15/12 at 12:42 pm eastern... CustomInk.com

Great as always!

Sean C.
Oshawa, ON, Canada
Overall Experience Great 4
Order Again? Yes
3/10/12 at 11:28 am eastern... CustomInk.com

This is our 3rd time ordering from CustomInk and we have had great service and products every time. We will be ordering again soon. Thanks!

Fiona A. - Director
The Esperanza Project,
Shelburne, NS, Canada
Overall Experience Great 4
Order Again? Yes