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Uncensored Customer Reviews
Customers who purchased the Canada - Gildan Youth Ultra Cotton T-shirt had this to say:
Everything exceeded my expectations. I made a mistake when ordering and was helped to fix it quickly and easily. We received the shirts when promised. The quality and fit was great as well.
Lethbridge, AB, Canada
Overall this site it wonderful and I will definitely be using them again and would highly recommend them
Airdrie, AB, Canada
Excellent service as always, thank you!
St Paul, AB, Canada
The customer service was outstanding and I love that the box arrived the day they said it would. The T-shirts are nice and I like the colours. My only issue is with the quality of the print. The picture isn't as clear as I would've liked. But overall, I'm happy with the product and the service. Thanks!
don mills, ON, Canada
I have worked with CustomInk for many years and it's always been over the top amazing and fast. So it was a disappointment this year to experience the long delays it took to receive our shirts. At this time, I am still waiting for my order, which should have been here last week. We are a few days away from the festival date and I am concerned it will not make it in time. Also sadly I have experienced some frustrations with the exchange rate, we are paying over $1500 just because the Canadian dollar is so low right now. It would be nice if CustomInk.ca would actually charge in CAD. And lastly, I was sadden to learn that items that were available to me last year (American Apparel 50\50 neon) was not available this year. We were looking at ordering the neon blue color for our festival, we had no issues ordering the neon green last year... Then we started designing baseball hats, and after a long time spent designing the perfect hat we learned these were not available in Canada. Thats as we are trying to order hundreds of them. So it has been a bizarre and stressful experience this year. Otherwise the service has been very good, I understand these are circumstances that are beyond what the staff could do. So thanks for all your help.
Fort Smith Paddling Club,
Fort Smith, NT, Canada
Blainville, QC, Canada
Orillia, ON, Canada
Calgary, AB, Canada
My experience was frustrating in that, aside from my comments above, each time I chatted with a person a new step was added. example, when I first called, I should have been told what steps would be needed to simplify my adventure rather than just answer my questions, inexperienced as I am at ordering on line. Each person I chatted with were very nice and helpful and helped me with my situation at that moment however I believe with more advice or more questions from them more calls could have been avoided. This is an awesome idea, shirts are nice and of good quality, service is excellent. With some tweaking of the website and a new way of dealing with customers, I would definitely order from Customink again. Thank you.
Lachine, QC, Canada
Our experience was great. Thank you so much for your amazing customer service. The turn around time on a super rush order was great! Thanks again! We will use your company again in the future.
Saskatoon, SK, Canada
LOVED the Costumer Service , LOVE the T-shirts , AMAZING Experience !
Montreal, QC, Canada
Live online chat customer service was great...able to put through my order and support me with adding a re-order discount! Very professional and friendly!
Calgary, AB, Canada
everything was exactly as expected, the logo came out very well. excepted that on one t-shirt, the logo was not straight.
Quebec, QC, Canada
Mattice, ON, Canada
Edmonton, AB, Canada