Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    39%
  • Good
    4%
  • Okay
    2%
  • Bad
    1%
and
97.3%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Port Authority Ladies Silk Touch Polo had this to say:
6/12/15 at 2:49 pm eastern... CustomInk.com

The Overall experience was great, the agents were exceptionally helpful especially Jessica, Mia and Jason. They assisted with design and took the time to answer all of my 50 or more questions and my order was delivered right on time as promised. I was quite satisfied with the polo shirts although some were much nicer than others depending on the brand and color.

Karen H.
Plantation, FL
Overall Experience Great 4
Order Again? Yes
6/2/15 at 11:41 am eastern... CustomInk.com

No "low" scores, but because my order was complex, the "team" approach was not as helpful as it would have been with a more simple order. Every time I spoke with someone it took them 5 minutes to understand what was going on before I could even address what ever the problem was. Also, several of the people tried to "explain" something to me before they understood what was going on. Essentially, they tried to solve the problem before they even understood what it was. Also, several shirts were left out of the order.

Emily J.
Houston, TX
Overall Experience Great 4
Order Again? Yes
5/26/15 at 11:13 am eastern... CustomInk.com

Amazing customer service every step of the way.

Morgan B. - Development Associate
Project Bread,
Boston, MA
Overall Experience Wow 5
Order Again? Yes
5/7/15 at 11:35 am eastern... CustomInk.com

The staff was extremely helpful and my shirts turned out spectacular! I will be ordering from here again the next time I need an order. Thank You CustomInk!

Nayeli R.
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
5/4/15 at 2:11 pm eastern... CustomInk.com

great, they send me the shirts one day before the delivery date! I was having my shirts on time and when i call to call center they was friendly, actually mi boss love it, we are planned to orderd more.

Carolina R. - assistant
apex mortgage solutions,
Richmond, CA
Overall Experience Great 4
Order Again? Yes
4/30/15 at 1:29 pm eastern... CustomInk.com

No Comments

John H.
Hana, HI
Overall Experience Good 3
Order Again? Yes
4/25/15 at 8:48 pm eastern... CustomInk.com

Great job and I will order again soon

Mickey M.
Summit Argo, IL
Overall Experience Great 4
Order Again? Yes
4/20/15 at 12:25 pm eastern... CustomInk.com

No Comments

Suzanne B.
DSSD,
Menlo Park, CA
Overall Experience Great 4
Order Again? Yes
4/18/15 at 7:44 pm eastern... CustomInk.com

No Comments

Noely R.
Bridgeport, CT
Overall Experience Great 4
Order Again? Yes
4/17/15 at 11:22 am eastern... CustomInk.com

No Comments

Matt C.
Attention: Matt Chida,
Rochester, MN
Overall Experience Great 4
Order Again? Yes
4/16/15 at 11:27 am eastern... CustomInk.com

No Comments

Erin B. - Campus Minister
Mount Mercy University,
Cedar Rapids, IA
Overall Experience Great 4
Order Again? Yes
4/15/15 at 12:38 pm eastern... CustomInk.com

From my initial call, to the finished product, customer service and knowledge was superior. Completely warm while professional. After receiving 1st embroidery order I realized I had inadvertantly missed ordering shirts for 2 employees. I frantically called in , received the same courteous, professional assistance and EXACTLY when promised received the 2 shirts - allowing us to provide our 45 employees with a "thank you" gift on time (start of National Telecommunicator's Week" (9-1-1 dispatchers). We are thrilled.

Judy G.
PCCC,
Valparaiso, IN
Overall Experience Wow 5
Order Again? Yes
4/13/15 at 3:23 pm eastern... CustomInk.com

No Comments

Chris H. - Vice President
C2Earth, Inc.,
Campbell, CA
Overall Experience Okay 2
Order Again? No
4/3/15 at 1:12 pm eastern... CustomInk.com

The entire experience was outstanding. The quality of the shirts, the design, the color integrity is spectacular.

Raquel R.
Miami, FL
Overall Experience Wow 5
Order Again? Yes
3/24/15 at 12:35 pm eastern... CustomInk.com

No Comments

Emily W. - Public Affairs
Bechtel Nuclear, Security & Environmental,
Reston, VA
Overall Experience Okay 2
Order Again? No