the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Badger B-Dry Contrast Performance Shirt had this to say:
Extremely satisfied service member based overseas.
I needed my shirts in exactly a week and saw that I had to call in the order. I was waiting for the usual hassle of calling in an order. It was far from that! They were able to easily pull up my design and get it ordered in under 8 minutes on a Friday lunch break! Very friendly and knowledgable employees. It was a bonus that I never had to be transfered either. Plus -- the shirts turned out great, looking exactly as I had designed.
I was very satisfied overall with the experience. The design page was great. Gave me the opportunity to try out all kinds of different layouts, fonts and artwork. Customer Service was very friendly and helpful. Order was started and filled quickly. Paid a reasonable 10% charge for speedy delivery and deadline was met. The quality of the shirts is excellent. Printing looks great. Two minor beefs. I ordered the team jerseys with the player numbers on the back in a certain font that matched the names. Found out later from customer service that numbers are not available in that font and are in fact only available in one particular font because they're not printed - they're applied. I still don't quite get that. There was no mention on the website that my chosen font for the numbers would not be doable. Secondly, I ordered one name with "umlauts" over a vowel, which showed up that way in the proof that was sent to me for approval but, alas didn't actually make it to the shirt. Had to add them myself with permanent marker. It total though, it was a very positive experience and I would use CustomInk again.
El Segundo, CA
Wiffle Ball Club,
Our athletes and their parents were very pleased with their shirts - fit, color, quality. The design process allows a great deal of freedom and creativity, which I like. I was, however, disappointed in the website's quote process as it apparently did not take into account the printing on the back (names and numbers) when providing a quote even though the price given was accompanied by an illustration of both the front and back of the finished product. The difference was substantial per shirt ($7.00.) I felt this was misleading. The CSR did take $100 off our order, bringing the cost per short down a bit. He also offered express shipping at a significantly reduced cost. Customer service at CustomInk has been very prompt and helpful with both orders I have placed with them. I will order from them in the future.
Saint Francis, MN
One of your phone reps that I had the pleasure to talk to was absolutely wonderful. Her name was like Ghordan!! She would make me want to order more shirts from you guys whether I needed to or not!!! She deserves a raise!!!! :-)
Fellowship Baptist Church,
I've had a great experience with CustomInk. Our softball team really likes their new uniforms. The only thing I would say is that the price seems a bit steep compared to our local printer.
Amber Refrigeration, Heating & Cooling, Inc.,
Port Saint Lucie, FL
I found Custom Inks selection and pricing to be very good. Their customer representatives were always courteous and helpful. Even when we ran across a problem the customer service was top notch. I would highly recommend CustomInk for there product, pricing and customer service.
This is the second time that I've ordered our softball team shirts, and both times the customer service has been absolutely excellent! On my more recent order, Taylor Collier was extremely helpful in selecting a shirt. I told her exactly what we were looking for and she had several examples within minutes. The order was delivered when I was told it would be delivered, on time. Thanks, we will definitely be back in the future!!
Paralegal, Boehl Stopher & Graves, LLP,
I am very happy to work with CustomInk professional and very helpful people. I hope that the company will start shipping their products out from USA and Canada very soon.
Marivent Music International S.L.,
New York, NY