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Uncensored Customer Reviews
Customers who purchased the Badger B-Dry Performance Baseball Henley had this to say:
Love customink... I think the rush fees being based on a percentage of the order is terrible. I think the 30% super rush fee is absolutely outrageous. 10% is fine on the rush but there should be a max... no one should pay over $100 for 4-5 day turn-around. I am a repeat customer and we had to pay almost $220 for the super rush delivery of 5 business days. I ended up calling and getting $50 refunded but $160+ for "Super rush" delivery is insanity. The only reason we went with it was because the guys had to have them for their softball game that Monday. But i had placed a separate order previously that was done in the same amount of days but i was only charged the 10% fee. It's not a good policy at all.
Nice work,. will use you again
State Farm Insurance,
My overall experience was great. I'm very impressed with the service and all the way down to the quality products and the on time delivery. I just want to say thank you custom ink. I will definitely tell my friends and you will have my business from now on.
Experience was great. Maura Lacy provided the best personal service I've ever had. She alone is a reason to come back after 2 previous frustrating experiences.
I was satisfied with everything.
New York, NY
Very fast and a job well done.
Olmsted Falls, OH
The overall experience was great, I was happy with the way the jerseys turned out, and the customer service was phenomenal!
Saint Paul, MN
Your company was the absolute best I have worked with for uniform ordering and I would recommend you to everyone I know. I have been ordering uniforms for this league for several years and it is always a hassel with sluggish turnaround times and it is almost impossible to get a copy of proof to approve in a timely fashion. Your company is amazing. I plan on using you for all upcoming seasons.
Knapp Ranch Baseball,
Canoga Park, CA
Nacho Good Band,
Overall a good experience and perfect for one-time purchases. However it may not be the best choice if you're ordering jerseys for an ongoing sports league. As we play league to league and new members joined the team I found myself short by 1 jersey. Because CustomInk only allows a minimum of 6 jerseys to be purchased I was forced to buy 6 new jerseys at a much higher cost per shirt for a design that I had already created and purchased in the past. I had to pay $210 for the 1 jersey I needed and now have 5 extras that may or may not get used. I understand why they would enforce the minimum order quantity in most cases, but if you have a team that plays multiple leagues year after year it would be nice if they would allow any purchase quantity at a reasonable price if you're a repeat customer ordering the exact same jersey. Local screen printers will do that for you.
Great experience, no issues. Will re order again at some point. Thanks!
Good customer service and quick turnaround time. Concerned with the back printing of my items.