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Uncensored Customer Reviews
Customers who purchased the Hanes Youth 50/50 Hooded Sweatshirt had this to say:
Customer Service is excellent and Renee was great helping us solve the error. Rachel was fabulous too!
Glenwood Springs, CO
It took me a while to do everything I needed on the website but once I was in contact with a real person, via email + phone, it was so easy. Everyone who I spoke/wrote to was extremely helpful and always got back to me straight away. All my questions were answered and the process was made simple and fast, and everyone was very professional.
Only problem I have is that you have only one set up size for all sizes. Kids and adult sizes get all the same size print.
When I received the proof, it looked like the image was going to be more towards the neck, not so much centered on the sweatshirt, so I was a little nervous. When I received the sweatshirts, it was centered on the sweatshirt, so I was relieved. They came out really good, and I am very satisfied with them. Might re-order more if I can get enough parents to order. :)
New York, NY
Great! Very easy to communicate with and you all did a wonderful job at fixing my mistakes and making sure it looked good!
CustomInk was amazing to work with. They were helpful, experienced, friendly, and quick!
Drake Stone Products,
everything was great....
I like the company and for the most part customer service does their best but I am frustrated that after several notes attached to my account, people other than me were allowed to order my design and send info using my email address.
OUTSTANDING. I have already told people that if they ever need t-shirt, sports team printing, etc., to go to your website. First class all the way.
I received the Order on Friday, November 1st, and I am so very pleased with it. I knew it was a confusing order which contained 4 different items in several different color combinations. You folks did an excellent job of sorting all of that out and I received just what I ordered. Thank you so much. I'm also very pleased with the quality of the products. Along the way, I called several times with questions and spoke to more than one of CustomInk's employees. Each and every one was courteous, patient and knowledgeable and happy to help me along each step of the way. It would have been much simpler if I could have stayed with the original sand color items with the black design only but several people wanted other colors. With your help and suggestions, we were able to please everyone. Next time I place an order I will be better prepared after having this gratifying and successful first experience with CustomInk. Kudos to all of you. I very much appreciate the quality service I received. I have one question: If there are requests for more items based on this Order, will the prices remain the same as quoted for this particular order or will it be like placing a first-time order with pricing based on quantities of each item determining the price? Thank you! Sincerely, Connie Appleby
Overall, experience was great and the sales staff was extremely helpful. Only comment is we really liked the jade dome color and wished we could have gotten that color in the long-sleeve t-shirt and hooded sweatshirt.