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Uncensored Customer Reviews
Customers who purchased the Port and Company Tote had this to say:
I had an all around wonderful experience with Custom Ink. I called for a last minute order and the items I ordered arrived two days later! CustomInk blows away the competition with its stellar customer service. I was amazed at how easy it was to communicate with the customer service reps and how quickly all of my questions got answered. The woman I worked with was super friendly and helpful. The bags I ordered were high quality and everyone that received one mentioned how great they looked. I could not have had a better experience and I will definitely be using CustomInk again!
This is my second order with Custom Ink and both times the products are exactly what I was hoping for. Nothing is left up to question and I know I am getting what I had planned on. No surprises
Willow Haven K9 Retreat,
I had ordered 40 T-shirts. One of the T-shirt that was printed was a defective one. The other T-shirt that I had has some grey staining on the back of the T-shirt that I will not be able to use to give away as a promotion. The experience that I didn't like about using CustomInk was that the printing of the logo for the large sized shirt was on the same template for the one that was used on the medium sized shirt. The logo also seems to be slight off on the upper left side of the chest area. I would have expected the graphic designers to make the necessary changes to accommodate proper placement of the logo and adjust according when the printing on larger sized shirts. The logo just does not seem to be properly placed. If CustomInk does not want to take liability for the consumer's lack of knowledge on this, I would have expected communication via email or calling me to discuss this matter. I also felt that customer service representative was pushing to upsell for addition color on the T-shirt. I am not too happy about this experience either.
Mindo Lee, D.D.S., INC,
HILTON GARDEN INN CENTRAL PARK,
New York, NY
Birmingham Community Charter High School,
Lake Balboa, CA
I called to place an order I was excited about. The more I spoke w/ Scott the more fun my order became. All my many questions were answered, some bilingual. Placed the order on Saturday. I needed an emergency delivery date the following Saturday, mdse. was received Friday before noon. Smiles & Relief. I was told when the order was sent and there was good followup by Customink. b.
My interactions with the representatives at CustomInk were great. They were prompt and helpful. And the order arrived well ahead of time. That said, although the bag I ordered looks like nice, I am very disappointed with the overall size. The measurement/picture don't truly reflect the product. The lady carrying it is very misleading. :-/ After all the effort and expense not sure how anyone will use it, especially guys.
Redwood Middle School PTA,
I highly recommend customink. Prices are fair. Service is friendly.
Palos Heights, IL
Always a great experience! It feels as though you are right next to the guy creating the design wig he email updates and proof requests. Great turnaround time.
I had many small changes and special requests for my order and customer service was so helpful and completely accommodating. I would recommend this service to anyone!
The High Desert Hari Society,
EPA Financial Services, Corp.,
Toms River, NJ