Overall experience of
the last 1,000 customers:
  • WOW!
    51%
  • Great
    40%
  • Good
    5%
  • Okay
    3%
  • Bad
    1%
and
97.4%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Basic Backpack had this to say:
3/26/14 at 1:39 pm eastern... CustomInk.com

No Comments

Mickenzie L.
Amherst, NH
Overall Experience Great 4
Order Again? Yes
3/26/14 at 1:39 pm eastern... CustomInk.com

No Comments

Mickenzie L.
Amherst, NH
Overall Experience Great 4
Order Again? Yes
10/24/13 at 2:27 pm eastern... CustomInk.com

No Comments

Deborah D.
La Grange, IL
Overall Experience Wow 5
Order Again? Yes
6/24/13 at 3:29 pm eastern... CustomInk.com

Based upon my experience with your company, I will refer business your way every chance I get.

Shelly T.
Education Works,
Philadelphia, PA
Overall Experience Wow 5
Order Again? Yes
3/4/13 at 11:09 am eastern... CustomInk.com

The overall experience was stressful but the final product was very good. Although I asked for a sample of the product we wanted customized and a sample of customink's work, I had to pay for the unprinted sample and never received a printed sample of their work. We--a nonprofit--were spending a lot of money on these items, yet we were treated as if we were ordering one t-shirt. Still, I hoped for the best and placed the order. I had to go through customer service to place the order because we needed the delivery split between two locations. One of the addresses was typed in wrong, and we're lucky we were able to track it down. The final printing job was very good. So I highly recommend them for that. However, their customery service needs a lot of work.

Allison R.
Burke, VA
Overall Experience Okay 2
Order Again? Yes
1/24/13 at 11:20 am eastern... CustomInk.com

Fantastic customer service! Accommodated beyond my expectations and always quick with responses.

Tracy M.
Roseville, MN
Overall Experience Wow 5
Order Again? Yes
7/17/12 at 7:29 am eastern... CustomInk.com

I have worked with Customink for 5 years on many different projects. Each time the customer service has been exceptional. Jessica was great! She expedited my order and got the shipment to me a day early. What a class act!!

Carin B.
Aurora, CO
Overall Experience Wow 5
Order Again? Yes
6/25/12 at 11:12 am eastern... CustomInk.com

Customink has always come threw for us. We have used this site for the past 3 years and have always had a great experience creating our designs.

Anthony G. - Administrative Coordinator
Columbia University,
New York, NY
Overall Experience Wow 5
Order Again? Yes
5/29/12 at 11:21 am eastern... CustomInk.com

Our company has ordered from CustomInk several times over the past two years and we have been impressed with them each time. The streamlined ordering process is SO simple and seems to leave no stone unturned. I can't think of a single improvement that CustomInk could to in order to make the process better! And the quality of the finished product is at least as high as anything we have ordered from numerous companies in the past. We will DEFINITELY keep coming back to CustomInk with our screenprinting needs!

Chrissy N. - Marketing Assistant
TEAM Industries Aftermarket,
Detroit Lakes, MN
Overall Experience Wow 5
Order Again? Yes
11/15/11 at 5:52 pm eastern... CustomInk.com

Easy to use website, great choices for designs and speedy printing/delivery.

Justin S.
Hudson, NH
Overall Experience Great 4
Order Again? Yes
7/26/11 at 1:27 pm eastern... CustomInk.com

No Comments

Michael H. - President
Elite Talent Exchange,
Long Beach, CA
Overall Experience Good 3
Order Again? Yes
5/29/11 at 6:38 am eastern... CustomInk.com

After designing, I had to talk with customer service to obtain a larger picture. It takes excessive time and work on both sides, especially when the client has several designs to work on. Hope that in the future, your website, or the email you send to the client, can display a downloadable large picture.

Albert C.
Patterson, CA
Overall Experience Great 4
Order Again? Yes
2/8/11 at 2:00 am eastern... CustomInk.com

No Comments

Josephine M.
Nulato, AK
Overall Experience Great 4
Order Again? Yes
12/11/10 at 12:42 pm eastern... CustomInk.com

The customer service was outstanding. There was a problem with my original design. A representative called me within 24 hours of placing the order. The original delivery date was Dec. 16. I had my order in my hands on Dec. 8th. Thanks for all the help!

Anthony P. - Scoutmaster
Boy Scout Troop 237,
Brooklyn, NY
Overall Experience Wow 5
Order Again? Yes
5/7/10 at 1:06 pm eastern... CustomInk.com

I've requested someone to use this site today to purchase some t-shirts

Brandon M.
Houston, TX
Overall Experience Wow 5
Order Again? Yes