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Uncensored Customer Reviews
Customers who purchased the Champion Short Sleeve Performance Shirt had this to say:
Overall experience was awesome. This is the fourth time I used CustomInk and I keep coming back because it is very easy.
The customer service rep I worked with (Benjamin) was great, cordial and very helpful. I will definitely use your company again.
Customink is a great company and really helped me out with the design and order process. One shirt had a material defect but they were quick to replace it and get it to me fast. I will order from them again.
Long Pond, PA
CustomInk has great customer service. I was able to add a shirt to my order at the last minute just by emailing the supervisor of my order and I was also notified many times on what the status of my order. The only bad thing was the picture of the shirt I was designing was a completely different color blue than the one I received. The online photo was a much lighter blue whereas the actual shirts were a dark blue, causing the black writing I had on the shirt to be a lot less bold than what it appeared to be online. Also, the women's Champion shirts that I received ran really small. It gave a warning that they ran small online but they were a lot smaller than usual shirts that run small. The screen printing had small cracks in it, though they weren't too noticeable and they were only on the women's cut larges. Most of the shirts came out really good though, especially the unisex cut and the material was a very soft performance type and high-quality. Overall, it was a pretty good experience with CustomInk, though if I do it again it won't be my first time and I'll be able to look out for all the minor problems I had this past time.
Lago Vista Cross Country,
Lago Vista, TX
Really great to work with your staff.
San Jose, CA
CustomInk's support team was with me every step of the ordering and delivery process to ensure my satisfaction. They were thoughtful and made sure that my order was accurate and on-time. We looked great and won our tournament, to boot!
This was my first "group" order, and CustomInk made it very easy and efficient. Where you excel, though, is in customer service. In both "chat" sessions and at least one phone call (to deal with my own issues - not because CustomInk had done anything wrong), I was impressed every single time with the quality, patience, knowledge, and kindness of CustomInk representatives. Whatever you are doing, keep it up - it's working perfectly!
The product was great, but I was double billed and it took weeks to correct it.
Super helpful. This was my first time using Custom Ink and it was a pleasure all the way thru.
It was great, a little pricey for a basic design but the shirts look good enough and will do the job for this season and hopefully a few more.
Panthers Flag Football,
Mount Carmel, TN
You guys are the standard! Way to go!
Hicks Capital Mgmt,