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Uncensored Customer Reviews
Customers who purchased the Hanes Youth 50/50 T-shirt had this to say:
Rincon Baptist Temple,
Loved the experience will be ordering more soon!
I would say that everything was delivered on time and the website was pretty easy to use. My experience is not great. I am probably going to throw the t-shirts away. I think that a big portion of that was my inexperience. I think that it would have been helpful to get feedback from and interact with a real person on this.
NJX Sol Soccer,
I absolutely loved working with everyone at CustomInk. I am a first time customer creating a t-shirt for an Elementary School function and was nervous about our art work transferring well - your Design Team was wonderful - translated everything perfectly. We had a little hiccup with delivery - you gave us a voucher which we were able to apply to our second order. Will be sure to tell anyone who will listen and use CustomInk for our next project! Many Thanks! Jane
The product was very good, but what really impressed me was the great care my customer service rep, Lisa DelVaglio, took on the phone with me when I placed my order. She was more than helpful and extremely courteous, and went above and beyond to make sure my order arrived in time. Customer service calls can be a pain in the ass but that one was never less than very pleasant.
Great experience. The number Of shirts ordered did not math the number received, but we had extra extras so that made up for it. Thanks!!
Overall, the experience as stellar. I'm a CustomInk "newbie", and found it to be a really intuitive process. I coach several youth teams and t-shirts are how we "brand" our teams. Customink has a created a dynamic platform that elevates the "lowly" t-shirt to mythical status! Like many youth coaches, I pay for a ton of this sort of thing to use as incentive prizes for my players. I'd really appreciate a "team" or frequent-user program that would help me reduce my out-of-pocket $. Further, you may consider creating a community service-based program that offers an incentive to the schools, teams and organizations that use your service. I envision something similar to what the grocery stores employ...folks register with Customink and a portion of the proceeds go to help support the non-profit that the Team, group belong to.
New York, NY
I was pleasantly surprised from start to finish. Well done!
North Intermediate School,
Saint Peter, MN
Rio Rancho, NM
Great service! Awesome packaging to protect the goods.
Saint Paul, MN
Great experience, from start to finish. When I got my order, it was clear that the Youth Small sizes that I ordered would be too small for some of my Girl Scouts. It was my fault, the shirts were sized according to the measurements on your website (the pictures of people wearing the shirts are very helpful, btw). I spoke to Adam in your customer service area and he helped me get some new shirts ordered. He went out of his way to help me get the best price, and that was very much appreciated since I had to use our troop's funds to purchase the shirts. Thank you so much!
Customer service was outstanding. I called in my order because I wanted Super Rush delivery but customer service advised me that I will still be able to get my order with regular rush delivery, thereby saving some more money. Order came in 1 day early! Screen printing, graphic, shirt quality are all as described. Size is true to fit for the youth sizes; adult size were a little big but a minor item all things considered. Thanks Custom Ink!
Everything with Customink was spectacular. Incredible, prompt customer service. I couldn't have asked for more.
My experience was great. It was fast and easy and your personnel was there to help me with every step. I loved how fast they came to my door and was happy with the look and results. Thanks so much!