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Uncensored Customer Reviews
Customers who purchased the Next Level Jersey T-shirt had this to say:
As always, our experience with CustomInk was above excellent. Your customer service is always so delightful and willing to go the distance to make sure that, as a customer, I am happy. I'd like to give special attention to Gregory Weaver who helped out with our order. He was proactive, answered all of my questions and followed through until everything was taken care of and off to production. Thank you again!
CustomInk obviously cares about the customer experience. We have never been disappointed by the order process, customer service, value, or quality of product.
New York, NY
I was completely impressed with the entire process. I know a lot about Tshirts but have never placed an order myself. I loved my experience with customink!
Kate B. (in the Reno location) was awesome!! She advised me on everything from design and location of logos to which product and color was most appropriate for my needs. With people like Kate, I'll defintely be going back to CustomInk.
The process was very easy. The customer service representative was incredibly knowledgeable and did not try to "upsell" me. He was pleasant patient and professional. He emailed every step of the way. He emailed when the T-Shirts were delivered and followed up to see if we needed anything and to endured the product was top quality. I will absolutely use CustomInk again and recommend them to others.
Sheffield Village, OH
I was hesitant about using an online service to get our T shirts made but after talking with customer service I felt as if they were serious about providing a product that met and exceeded our expectations. And CustomInk did just that. Very user friendly web application and great personal attention with my order. Definitely going to recommend to others.
Customer service is wonderful. Everyone I spoke with was very helpful. I had a bit of trouble at the beginning setting up for members of my group to place orders. I sent out the group leader link so everyone became a group leader. Once that was figured out and I was given the link to send out so they could just sing up, all went very well. Suggestions for improvement: I had two designs and two shirts for each design so it was a bit cumbersome having to go to different links. It would be cool to be able to see it all in one and for those ordering to see them in one link. Also, when someone ordered 14 of one size, that was pretty cumbersome to not be able to put in 14 smalls instead of adding 1 fourteen times.
North Palm Beach, FL
I felt that the sizing is wrong. I held a large and medium up to each other, and they were basically identical. I followed your sizing recommendation chart, and it was completely off. Several shirts were too small. Secondly, it seems that a $16 dollar tee-shirt should be perfect. If you are going to charge such exorbitant prices, then you better get it right. Otherwise, charge $10 and I won't feel so put off.
Lakeridge Jr. High School,
I had the BEST experience working with Kalani! Her customer service was outstanding in every aspect. The proof was perfect the first time and all the follow up I had after with the different areas of customer service was top notch. Would recommend Customink without a doubt!!!! Thank you all for making this so easy!