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Uncensored Customer Reviews
Customers who purchased the Next Level Tri-Blend V-Neck T-shirt had this to say:
Amazing software on the website- so easy to design a shirt. Great customer service and AMAZINGLY FAST turnaround!!
WOW! This has been an easy, and incredible way to build a custom shirt for our event. The customer service is top notch, and the quality of the designs and shirt is unmatched. Thank you for working so hard and even getting my order sent out a head of schedule.
I loved the website and the quality of the products! Great company to do business with!
Hub City CrossFit,
La Morte's Advisory Group,
Love Customink. Pricey but never regret it once we bite the bullet and pay for it.
Customer service was great. I was not part of the initial conversation with submitting our logo or ordering/deciding on the actual product, I came in once that decision was finalized along with the product, but the follow up was great. Customer Rep explained to me how the approval, payment and delivery process would go. The only thing I would say is that I never spoke to the same person. I understand there are different processes and departments, but I think I spoke to about 4-5 different people which was hard to keep up with. But, overall their service was great, very nice and incredibly helpful. Thanks!
New York, NY
You guys are great. Have used you twice now, no complaints!
When I called in, every person I talked to was helpful, friendly, interested in what we were doing and willing to troubleshoot. The products are well done every time. To me, that's what will keep bringing me back!
New Life Community Church,
Always happy with CustomInk. I requested a change to the design I wanted, and they fixed it right away, they always have excellent customer service!
That's the only reason I placed my order, Customer Service was some of the best I've had from any store ever. Great people to work with, no pressure and really helpful.
San Francisco, CA
There was clear direction, everything went as planned
We had an issue with the first set of shirts I ordered (the first set didnt' have numbers on the back as I had originally indicated). Salina on the CS team was fantastic to work with and we worked together to get the numbers printed quickly. Unfortunately, when I got them back, only half the shirts had numbers. Again, Salina was very apologetic and did what she could to remedy the problem. Since nothing could really be done for the first set by the time I needed them, Salina (and the rest of the CS team) were very helpful in making sure that the second set of shirts I ordered were absolutely perfect. I was incredibly impressed with the followup. I know my order of 20 shirts was not huge in the scope of your business, but your CS team (and Salina in particular) was great at continuing to follow up with me to make sure my issue was resolved and that my second order was completed perfectly and quickly.