Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    34%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.2%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Bayside USA-Made 100% Cotton T-shirt had this to say:
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

The flexibility of design is great. I only with there were a few more options for work wear. Not so much office or casual attire

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

I was told that with my expedited shipping, my package would arrive 2 days before I needed the shirts. When my shirts never arrived, I was told they would put a rush on it so it would arrive the morning of my family event when we needed our shirts. The shirts still never arrived. When I spoke with customer service that morning, the person apologized and said that if we didn't get our shirts that day and wasn't able to use them in time for our event, we'd be able to keep our shirts when they did arrive and we'd get a full refund for not being able to use the shirts for our event. She also said she'd call me back the next day to follow up and see if our shirts arrived. That person never called me the next day. I called customer service 3 days later when our shirts arrived, spoke with someone different and then was told we could not keep our shirts and get a full refund, only a partial refund would be given. This was totally contrary to what I was told before. And even if I WAS told this, nevertheless we were not going to get a full refund regardless. I had was first told my shirts would arrive on time with expedited shipping, then talked to someone else and was told they'd arrive morning of our event, then I was told we could not get a full refund although they arrived late and we could not use them for our event and ruined a big part of the memories that could have been created with the shirts. This experience was a total nightmare and huge disappointment. I will never give Custom Ink my business again nor recommend this company to anyone. I am just glad the shirts fit well and the design came out satisfactory. The only rep I did not like talking to was the man who did not act like he wanted to hear my complaints. As I was telling him how disappointed I felt and exactly how their disservice negatively effected our family event, he talked over me and interrupted me just so I could get to the point of what he wanted to hear. This only made me more angry and less motivated to ever do business with them again. It took my second phone call with him for him to take accountability on the company's behalf for their mess up.

Overall Experience Bad 1
Order Again? No
Custom Ink

Everything was smooth. Shirts look good.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Nothing to say. Everything has been great and my order was great as well.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Fast turn-around.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

From start to finish Custom Ink exceeded my expectations. I ordered 200 shirts with a multicolored design, front and back. I highly reccomend them and will definite order from them again.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Bad 1
Order Again? Yes
Custom Ink

Excellent, will definitely be ordering again from Custom Ink

Overall Experience 5
Order Again? Yes
Custom Ink

Prices are a little steep, but the product quality, selection, and service is always excellent, so I keep coming back rather than buying locally.

Overall Experience 5
Order Again? Yes