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Uncensored Customer Reviews
Customers who purchased the Comfort Colors 100% Cotton T-shirt had this to say:
I have never ordered t-shirts online before and I was astounded at how easy you've made it to create the artwork and place the order. Your customer service people (I talked to two of them at different times)....were personable, real, and very helpful. Your communication throughout was simply top-notch. Thanks so much for engaging your customers with such an enjoyable shopping experience. Honestly...it was terrific. My family is going to love, love, love the shirts at Christmas!
Kansas City, MO
Great customer service over the phone!
I thought the website was easy to use and design the company shirts. It was nice to have an email version so I could get feedback from others before ordering. It was also nice that my design was saved on your website. It was nice to have someone at your company to review the design so I had not screwed the layout up. I was skeptical of the quality of the T shirts and printing so ordered a smaller quantity. I was pleasantly surprised with the quality of both the fabric and print. I look forward to ordering a larger quantity in the near future. I am hoping my design is still available to order more. I also look forward to ordering some jackets and polo shirts. The follow up after the order was great with email updates along the way and a confirmed delivery date. I couldn't have expected more and think you have a great business model.
Awesome! Website easy to use and tracking my order was extremely helpful!
they came early! love them so much
Everyone loved the shirts and it made us a TEAM as we cooked for our 120 guests!!
Mount Pleasant, SC
My overall experience was excellent!!! The navigation through the website is very intuitive and user friendly. I'd just like to design a shirt for the fun of it!! The shirts we ordered were to specifications and as we expected and delivered on the date promised. I was most impressed with the exceptional customer service. My rep was Lu Pak and she was wonderful! Below is a list. 1. I didn't get to order in time to receive the free shipping and was thinking we'd be charged 10% extra as stated on the website but Lu got it down to 5% when I told her the date we needed the shirts. 2. After placing the order, I had to call back to change the size quantities and it was done!!! No charge! No hassle! 3. Being able to approve the final design and the order was perfect! 4. My order was for our church youth group and needed tax exemption. I sent over a letter with our exemption number but that was not the form needed by the billing dept so Lu emailed the required form and she followed up to let me know that we had the tax credited back. I already emailed Lu thanking her and that I'd definitely turn to Customink.com for future orders!!!
Flower Mound, TX
I cannot express enough how awesome it was to work with this company! Every individual I worked with was beyond helpful and nice and the product we received was excellent! I have ALREADY placed another order before this order even arrived and they have shown again how wonderful they are with their many services! I received individual correspondences and personal messages from my order contact person and they answered all questions, made corrections to my order, assisted in the artwork and the shirts got here before expected! A+++
My experience from start to finish was so professional!! I have struggled with getting someone to create a great screen print of my detailed logo, and CustomInk nailed it out of the park!! I could not be more happy with everything! Thank you!! Owner and Outfitter of Trout On The Fly Nate Stevane
Silver Spring, MD
I always enjoy working with all of the people at Custom ink! It's is never a negative experience. You all are so incredibly helpful and I'll always use your services. You help me through every step and update me in a timely fashion! I love you guys!
Houston Cougar Aquatics,
Missouri City, TX