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Uncensored Customer Reviews
Customers who purchased the J. America Ladies 3/4 Sleeve Hooded T-shirt had this to say:
Custom Ink's customer service and design team are top notch!! Hands down! I would love to know the secret behind your superb training program! One of the best I have run across!! Kudos!!
Awesome as always
Very cute! But way more expensive than it should be. I can get it locally for a lot less. I didn't on the reorder because I felt a loyalty to you because of the first order. You ended up charging me over $30. for each shirt. I only charge $40. for them at my studio. The profit was lost, so ended up writing it off as advertising. UGH! Also, I sent my Texas Tax certificate to your fax, but was told it was the wrong document and had to pay tax twice!!! I will reconsider next time I use Custom Ink.
Corpus Christi, TX
I had a great experience, and I especially appreciated the customer service. Thank you!
Akiuk Memorial School,
The website, the cost, the turnaround, the people I spoke with on the phone (Melody in particular) was extremely helpful. Just a great overall customer experience - wish there were more companies like yours. Happy to recommend you to others and will definitely be back.
Nice service all around
West Linn, OR
Customer Service was great!
I spoke to three different associates to complete the order; all provided exceptional customer service. They made creative recommendations and the finished product was exactly what I was looking for. The shirts were a hit at our strategy meeting!
Completely amazed with the level of customer service I received with my last 2 orders. Materials and workmanship were top notch. Customink has earned my loyalty and I'd recommend them to anyone. A+
FORGE Dance Company,
My cousin passed away tragically and unexpected in September. My close family and I got together to honor him and spent the weekend together. I didn't have anything of his and I wanted to feel a tangible link to him and my family. I got an idea for a t-shirt. I found customlnk.com on google and designed something. It only took a few minutes and I was pleased with my design, but concerned as to how it would turn out once I got it. Soon after, I received an email from what seemed to be a real live person letting me know she was overseeing my order. I was skeptical, but pleased with the open line of communication either way. Then I realized I needed one more shirt. I replied to the email and was blown away by how quickly someone got back to me. They stayed in contact with me all weekend keeping me abreast of the situation and the steps they were taking to add to my order. They were successful, which did not delay it in any way, and charged my card so I didn't have to fill out extra paper work. Soon after I received another email telling me my order shipped and it provided me with tracking information. The shirts arrived at my home swiftly, and with in minutes of receiving them, I had another email asking me if they turned out as I had hoped. They were great. True to size, nice material. I was so pleased and it seemed like such an important idea that could have gone so very wrong. I've sent out the shirts to all my family and they should arrive today. I am very excited to share the shirts with them, and very proud of them as well. I was so afraid they would seem cheap, and be done poorly. When I read the label about how t-shirts bring people together, I cried. In a world where mediocre customer service seems to be a welcomed surprise I was elated at the exceptional service I received from Customlink.com. I'll tell anyone who will listen that this is the only place to shop for your custom clothing, and or other items.
Customer service was great and print was great. It is just a shame no one will wear it that much because they are too tight...
Customer service was great, all the reps I talked to were extremely friendly. Justin was particularly helpful with all my multiple questions. My only complaint is that there should be item numbers for the apparel as I was mixing and matching and I accidentally ordered a Gildan Tshirt instead of the Gildan Polo for someone.
Very detailed and loved your follow up with your customers
Monsignor Kelly Catholic High School,