Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Customers who purchased the J. America Ladies 3/4 Sleeve Hooded T-shirt had this to say:
3/26/15 at 12:29 pm eastern... CustomInk.com

Very cute! But way more expensive than it should be. I can get it locally for a lot less. I didn't on the reorder because I felt a loyalty to you because of the first order. You ended up charging me over $30. for each shirt. I only charge $40. for them at my studio. The profit was lost, so ended up writing it off as advertising. UGH! Also, I sent my Texas Tax certificate to your fax, but was told it was the wrong document and had to pay tax twice!!! I will reconsider next time I use Custom Ink.

Amy H.
Corpus Christi, TX
Overall Experience Okay 2
Order Again? Yes
3/10/15 at 1:45 pm eastern... CustomInk.com

I had a great experience, and I especially appreciated the customer service. Thank you!

Tammy S. - teacher
Akiuk Memorial School,
Kasigluk, AK
Overall Experience Great 4
Order Again? Yes
3/6/15 at 11:43 am eastern... CustomInk.com

The website, the cost, the turnaround, the people I spoke with on the phone (Melody in particular) was extremely helpful. Just a great overall customer experience - wish there were more companies like yours. Happy to recommend you to others and will definitely be back.

Mark G.
Malvern, PA
Overall Experience Wow 5
Order Again? Yes
3/5/15 at 10:19 am eastern... CustomInk.com

Nice service all around

Lori L.
West Linn, OR
Overall Experience Great 4
Order Again? Yes
2/4/15 at 2:13 pm eastern... CustomInk.com

Customer Service was great!

Dana L.
Monterey, CA
Overall Experience Great 4
Order Again? Yes
11/20/14 at 12:17 pm eastern... CustomInk.com

I spoke to three different associates to complete the order; all provided exceptional customer service. They made creative recommendations and the finished product was exactly what I was looking for. The shirts were a hit at our strategy meeting!

Daniel M.
Burnsville, MN
Overall Experience Wow 5
Order Again? Yes
10/28/14 at 2:01 pm eastern... CustomInk.com

No Comments

Kara R.
Alderwood Elementary,
Irvine, CA
Overall Experience Great 4
Order Again? Yes
10/27/14 at 7:25 pm eastern... CustomInk.com

Completely amazed with the level of customer service I received with my last 2 orders. Materials and workmanship were top notch. Customink has earned my loyalty and I'd recommend them to anyone. A+

Patricia M. - Director
FORGE Dance Company,
Poulsbo, WA
Overall Experience Wow 5
Order Again? Yes
10/6/14 at 4:42 pm eastern... CustomInk.com

My cousin passed away tragically and unexpected in September. My close family and I got together to honor him and spent the weekend together. I didn't have anything of his and I wanted to feel a tangible link to him and my family. I got an idea for a t-shirt. I found customlnk.com on google and designed something. It only took a few minutes and I was pleased with my design, but concerned as to how it would turn out once I got it. Soon after, I received an email from what seemed to be a real live person letting me know she was overseeing my order. I was skeptical, but pleased with the open line of communication either way. Then I realized I needed one more shirt. I replied to the email and was blown away by how quickly someone got back to me. They stayed in contact with me all weekend keeping me abreast of the situation and the steps they were taking to add to my order. They were successful, which did not delay it in any way, and charged my card so I didn't have to fill out extra paper work. Soon after I received another email telling me my order shipped and it provided me with tracking information. The shirts arrived at my home swiftly, and with in minutes of receiving them, I had another email asking me if they turned out as I had hoped. They were great. True to size, nice material. I was so pleased and it seemed like such an important idea that could have gone so very wrong. I've sent out the shirts to all my family and they should arrive today. I am very excited to share the shirts with them, and very proud of them as well. I was so afraid they would seem cheap, and be done poorly. When I read the label about how t-shirts bring people together, I cried. In a world where mediocre customer service seems to be a welcomed surprise I was elated at the exceptional service I received from Customlink.com. I'll tell anyone who will listen that this is the only place to shop for your custom clothing, and or other items.

Nicki N.
Woodinville, WA
Overall Experience Wow 5
Order Again? Yes
10/4/14 at 3:37 pm eastern... CustomInk.com

No Comments

Amy R.
Eudora, KS
Overall Experience Great 4
Order Again? Yes
8/19/14 at 1:01 pm eastern... CustomInk.com

Customer service was great and print was great. It is just a shame no one will wear it that much because they are too tight...

Sheri K.
Camp Nesher,
Lakewood, PA
Overall Experience Okay 2
Order Again? No
7/17/14 at 11:20 am eastern... CustomInk.com

Customer service was great, all the reps I talked to were extremely friendly. Justin was particularly helpful with all my multiple questions. My only complaint is that there should be item numbers for the apparel as I was mixing and matching and I accidentally ordered a Gildan Tshirt instead of the Gildan Polo for someone.

Francine R.
Herndon, VA
Overall Experience Great 4
Order Again? Yes
7/11/14 at 5:35 pm eastern... CustomInk.com

Very detailed and loved your follow up with your customers

Yevette K. - Parent
Monsignor Kelly Catholic High School,
Beaumont, TX
Overall Experience Great 4
Order Again? Yes
5/28/14 at 12:30 pm eastern... CustomInk.com

Nicole Felesina was amazing with placing our super complex order!

Kira L.
Reno, NV
Overall Experience Wow 5
Order Again? Yes
4/14/14 at 11:55 am eastern... CustomInk.com

No Comments

Shali Y.
Goshen, IN
Overall Experience Wow 5
Order Again? Yes