Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    41%
  • Good
    5%
  • Okay
    1%
  • Bad
    0%
and
98.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Port Authority Short Sleeve Easy Care Shirt had this to say:
8/1/14 at 11:16 am eastern... CustomInk.com

Customer Service on a scale of 1 -10 is a 20. It was great working with this company.

Lisa M.
Hedwin Division of Zacros America,
Baltimore, MD
Overall Experience Wow 5
Order Again? Yes
7/12/14 at 10:21 pm eastern... CustomInk.com

I love working with Custom Ink. I've ordered various items several times. The service and communication are top-notch. Product quality is excellent. I doubt I would ever go elsewhere for my screenprinting and embroidery needs. Thank you!!!

Amy D.
Aberdeen, SD
Overall Experience Wow 5
Order Again? Yes
7/11/14 at 11:36 am eastern... CustomInk.com

The team at CustomInk is fantastic and wonderful to work with. Will be doing business again with them very soon.

Lisa M.
Hedwin Corporation,
Baltimore, MD
Overall Experience Wow 5
Order Again? Yes
6/13/14 at 12:59 pm eastern... CustomInk.com

Other than the size the experience was excellent.

John E.
Lubbock, TX
Overall Experience Good 3
Order Again? Yes
6/7/14 at 12:51 pm eastern... CustomInk.com

service contact was very good.

Ken H.
Charleston, WV
Overall Experience Good 3
Order Again? Yes
5/8/14 at 11:47 am eastern... CustomInk.com

VERY pleased with all the help from Lindsay Kay and Megan Brown. Both very professional and easy to work with.

Brent B.
Johnson City, NY
Overall Experience Great 4
Order Again? Yes
5/1/14 at 11:27 am eastern... CustomInk.com

No Comments

Ben L.
Kent, IL
Overall Experience Good 3
Order Again? Yes
4/19/14 at 12:02 pm eastern... CustomInk.com

No Comments

Steven J.
Park Ridge, IL
Overall Experience Wow 5
Order Again? Yes
4/13/14 at 9:19 am eastern... CustomInk.com

The customer service was very good. The artwork and embroidery looked great and the service overall was very good.

Ken S.
Watkinsville, GA
Overall Experience Good 3
Order Again? Yes
4/11/14 at 1:07 pm eastern... CustomInk.com

Our re-order was quick and easy. Shirts came out looking great. Will order again in the future.

Barbara M. - v.p.
Apple Valley, CA
Overall Experience Wow 5
Order Again? Yes
4/10/14 at 11:35 am eastern... CustomInk.com

The customer service is top notch. You will get all my business

Mark S. - Owner
Serves U Right,
San Antonio, TX
Overall Experience Wow 5
Order Again? Yes
4/3/14 at 11:25 am eastern... CustomInk.com

No Comments

Denis T. - CEO
Dental Laboratories,
Rouses Point, NY
Overall Experience Wow 5
Order Again? Yes
3/31/14 at 2:16 pm eastern... CustomInk.com

Very good. Friendly and helpful staff. Nice shirts!

Jeff L.
Springerville, AZ
Overall Experience Great 4
Order Again? Yes
3/31/14 at 9:07 am eastern... CustomInk.com

My customer service experience was exhausting but courteous. I've never experienced such incompetence in any other retail transaction. I spent a lot of time getting all of the details correct with my order only to have it mistakenly modified numerous times. I gave a DIRECT LINK of my shirt design to more than one customer service reps only to have them ignore it and choose the wrong one. This was followed by them changing the color and size of items by mistake and missing the entire second page of my order, twice. I have to say undeniably that only by my perserverance were my orders completed. The whole experience left me frustrated and exhausted. Carelessness and oversight will destroy a retail company. I do however wish you all the best and hope that my experience was not indicative of the entire company. BTW, once the order was placed, processing and shipping was EXTREMELY quick. It was a pleasant surprise.

Don M.
Valhalla, NY
Overall Experience Okay 2
Order Again? Yes
3/26/14 at 10:34 pm eastern... CustomInk.com

No Comments

Jennifer G.
Cedar Falls, IA
Overall Experience Wow 5
Order Again? Yes