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Uncensored Customer Reviews
Customers who purchased the New Era Flat Bill Snapback Hat had this to say:
Leukemia and Lymphoma Society,
The good folks at CustomInk very really responsive and walked me through the process. Our logo needed some adjustment and after working with the reps at CustomInk I am really happy with how the hats came out.
CustomInk's customer services is unmatched. I am very happy with how well everyone responds and looks out for my satisfaction. However, both of my last two orders have been imperfect. On a t-shirt order some of the printing was not perfectly straight and it was a design where that is noticeable. On the embroidered hates some had a few sticking flubs. I'd like to see the quality control on the finished products boosted so these things are caught and fixed before the items are delivered. All in all I'm satisfied and appreciate the good support.
I really love my products. I will definitely be a returning customer.
Street Mobb South Ent., LLC,
The team did an exceptional job on a SUPER RUSH DELIVERY. Much appreciated!
New York, NY
New York, NY
Arlington Heights, IL
Getting final approval for my logo proved to be a much more daunting task than I had anticipated. The hats themselves look great (they're Nike and New Era hats - so of course they do), the embroidery on the other hand, not so much. The text embroidery in particular turned out very disappointing - hard to read in some spots, uneven in others. Overall, I would say I'm disappointed in the final result. I know it's not impossible to embroider these hats with more accuracy and care, and in that area I feel CustomInk failed me. I'll be exploring other options for custom hats in the future.
Vero Beach, FL
Fort Walton Beach, FL
My overall experience was great! You folks were very helpful, worked with our combined and customized order quite well, and the website does an excellent job of giving you an idea of what the product will look like. Very pleased here.
Functional website but quality of product is very bad
Limitless Creative Company LLC,
Stick to shirts. My 2 experiences with your hats have been abysmal. Your embroidery is subpar, and your prices are not in line with the product you make.
I have used you on several occasions and always great service and product!
Capital City Education Alliance,
Overall I made a good experience with customInk. The only downside was the ordering process, I know this was because it was in international order but it took me like 2 weeks and 3/4 customer service reps to complete my order. Other then that it was great.