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Uncensored Customer Reviews
Customers who purchased the New Era Stretch Fit Cotton Hat had this to say:
Working with customink has always been really easy and a pleasure. I always know that I'm going to get quality service when I need something and get great discounts for re-orders. My only complaint is that I have been unable to have a group order shirt designs on their own without having problems verifying that our group has purchased rights to the image we use. I ended up having to share the purchase receipt with my group so they can provide it when placing an order and even then I've had to get involved a number of times to confirm that we own the image.
CustomInk is definitely a first-class operation. From the moment I started using their website, to the first contact with their employees, and all the way to receiving the package earlier than expected, I have been very very happy. The personnel are all very intelligent, easy to converse with people who work very hard and care about the customer. When you think it can't get any better, this beautiful box arrives and is designed and packaged like a gift wrapped box from a boutique. As a fan of design, I can see that they have some talented designers on their staff. The only part I wasn't completely satisfied with was how the embroidery came out on the caps. Maybe it was due to the logo design, maybe it was the inability to duplicate the Pantone colors in thread, or maybe it was just me having too high expectations but I certainly won't say it was due to CustomInk's lack of effort (because they certainly put their 110% in it). I will definitely work with them again in the future because their experience and customer service are more important than anything else. The product may not have met my expectations but there is always next time...
Our Fire Department will be repeat customers.
East Helena, MT
San Diego, CA
My overall experience was very good.
Marshal Protective Services,
Fremont Foreign Auto,
Virginia Silver Eagles,
Alaska Fireplace & Accessories,
Camp Verde, AZ
The order took over a month/ something in processing of a check/ money order- next time a credit card- this was for a public school- and it took way to long.
Rochester Adams HS,
Rochester Hills, MI