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Uncensored Customer Reviews
Customers who purchased the Jerzees Open Bottom Sweatpants had this to say:
The website was very easy to understand and navigate and delivery was much faster than I expected.
I'm upset because I made two orders and on the second order I got express shipping while on the first order in didn't get express shipping and the second order came within a week. It's extra money for no reason, but I'm happy with product so it's whatever. Also the customer service people were never available and when I did the callback thing, it took almost 6 hours for them to respond. I only picked CustomInk because they are cheapest among their competitors. Next time I hope it's less painless, but it was an okay experience.
O'Melveny & Myers LLP,
Los Angeles, CA
Love this company. I will continue to use it and would recommend it to anyone.
same as Item #3....... I had 2 orders (#4325006- "uctsweats & #4325010-"aitsweats"). I informed the phone rep that it was a "Rush" order that I need all items by June 16 - AT THE LATEST!! I was assured that all 130 pieces would arrive. I then got an email stating that one of the sizes "got stuck" and would not arrive with the shipment, but would arrive 1 day later. This meant that one of my students did not get their pants along with the rest of their class. I paid $231 for a rush order, but it did not come complete. To appease me, I was given a $25 credit for a future purchase. How does $25 compare to the $231 that I wasted!! To make matters worse, I ordered all the pants in "OXFORD". When they arrived, "aitsweats" were CLEARLY lighter than the "uctsweats", making it apparent that there was another screw up on your part. However, at that point, I didn't feel like getting into a debate with one of your representatives. I just chalked it up to more poor service and customer relations on your part!! That $25 credit that I received will NOT be put to use because I will never make another purchase with your company. I felt that I me & all of my concerns were just "blown off".
Union County Votech,
Scotch Plains, NJ
As a high school student who has to order mass quantities of mechendise for clubs and sports teams I love custom inks, it's quick and easy to work. I highly recommend custom inks to all my peers.
Wonderful job! We love them.
Princeton Elementary School,
Products are great and service is great
This my second year ordering from custom ink, because I have girls that range in sizes it was nice to have products that would be the same and came in youth and regular sizes!
Temple Beth-El of Great Neck,
Great Neck, NY
Our customer service, as always, was top notch! You feel like you know the person you're speaking to on the phone and they work with every detail of the design. Very polite!
Princess Anne, MD
People on the phone were easy to talk to and made the process easier. Packages came on time and were organized well.
This is my third time ordering from custom.inc and I have nothing but great things to say about them. The customer service representatives are very friendly and polite and are more than happy to help resolve any problems you may have.