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Uncensored Customer Reviews
Customers who purchased the American Apparel Toddler Jersey T-shirt had this to say:
The only disappointment that I had was that there was an additional 25$ charge for needing 2 print screen sizes due to adult and toddler shirts in the same order. I would have liked that to have been in the original order amount rather than being told as a follow up conversation. My options were explained very well, however, by the print specialists that I e-mailed back and forth with.
Overall, the ordering was a fantastic experience and the shirts were great. David was incredibly helpful with this rush order that arrived exactly as promised in just 2 days and just in time for our party. Would have been a WOW! experience but the color of the names wasn't printed as ordered and one shirt sleeve was coming apart at the seems.
Great deal! Fast shipping! Exemplary customer service!
Overall the experience of ordering, paying, and delivery of the shirts was really good. I did have to pay for an additional screen for the children's shirts that I was not warned about in the beginning of the ordering process. I also would have liked to see an easier process for ordering different styles and "kids" sizes. That part was a little confusing and required multiple conversations with the online chat or through email. All in all everyone loved the shirts.
Customer service rep was outstanding! Many thanks.
New Vienna, OH
Whether on the phone or via web chat, the customer service representatives are always, polite, patient, knowledgeable, and of course incredibly helpful.
The service representatives are very friendly and are eager to assist you with all of your needs. Wonderful service and the shirts were excellent quality.
Lake Charles, LA
I LOVE CustomInk! I am always grateful for their helpfulness, patience, and expert advice. I do wish the pricing was a little lower, but the additional cost brings peace of mind.
Hillis Clark Martin &amp; Peterson,
At first I had a hard time ordering online because we needed 32 shirts in 8 different colors and baby, toddler, youth and adult sizes. When I called the "real live person", I was delighted with their help. I was able to order over the phone and then I was sent several emails asking questions and confirming everything. When the final order was sent for my approval, I found one mistake which was immediately corrected. Everyone I spoke with or emailed was very kind and helpful! The finished shirts were delivered quickly and several weeks before our event.
The customer service was great! This was my first time getting professionally customized shirts made. I may do this again in the future.
Great service. Will use again in the future.
Bossier City, LA