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Uncensored Customer Reviews
Customers who purchased the American Apparel Toddler Jersey T-shirt had this to say:
The website was easy to use and had some great products and resources like the pre-made templates and library of graphics. Customer service was extremely responsive and helped me figure the best way to order the 6 different children's t-shirt sizes I needed at a very good price. There were a few minor inconsistencies in the final product, but overall, I was very pleased and have recommended Custom Ink to a couple people already.
Our customer service person, Charli, was incredibly patient and helpful throughout the process. Our tee was part of a pre-school fundraiser so we requested multiple different quotes and Charli was always very responsive and had answers to all of our questions and requests. She basically held our hand through the entire process and was so nice, too! The tees arrived a full week earlier that the date on the contract which was a wonderful, unexpected surprise. It was a lovely, easy experience!
New Albany, OH
I had a young lady help me with the order and she was wonderful. She advised me against our original color plan and she came up with a much better combination. I am very pleased.
Fantastic experience. I went with your company because you had the best website features. Your site allowed me to customize the shirt and make a number of changes as I weighed the colors and product selection. You also had one of the most extensive ranges of products and high quality. The customer service person I spoke with was fantastic and helped me rush the order so we had it in time. The art proof process fine-tuned the design and suggested changes that looked great. The packaging was nicely done. I will use your company again and recommend it to others.
It was SO EASY to find what I wanted on your website. Once I had designed our shirts, I spoke with Sylvio, who was able to make sure the design would be reduced so it fit on the toddler/baby shirts. He was FANTASTIC to work with and deserves a raise for all he did to help me. When the order arrived I was thrilled with the quality of the shirts! I will use Customink again I the future!
Outstanding customer service. I cannot say enough how pleasant and easy the whole process has been. From the ease of the website design, to the stellar customer service on the phone I have nothing but praise for this company. We had to request some additional shirts, and I contacted my original consultant who not only honored the original price but was incredibly helpful throughout the entire process!
This was my first CustomInk experience and I was extremely happy with the service I received. From the moment I called to discuss pricing, I was not let down. The customer service representative was there every step of the way- and if he was not available, someone else contacted me. Because my T-shirts were created for a non-profit walk, CustomInk donated money to my team! And to be honest, I was weary at first to not be using a local company. But their awesome customer service and undeniable dedication to the product/customer will bring me back again. Thanks, CustomInk!
Process from selection of products available, to ordering, and all the way to the packaging was excellent.
Care of: Ridgewood Cycle Shop,
Great products as always.
Your customer service was impeccable. Things the website said I couldn't do, your people made possible. Thanks!