Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    41%
  • Good
    7%
  • Okay
    2%
  • Bad
    1%
and
97.9%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Next Level Juniors Tri-Blend T-shirt had this to say:
12/17/14 at 12:19 pm eastern... CustomInk.com

No Comments

Lori H. - Personal Trainer
One2one Body Escapes,
Mamaroneck, NY
Overall Experience Great 4
Order Again? Yes
12/12/14 at 2:34 pm eastern... CustomInk.com

No Comments

Michele K.
San Diego, CA
Overall Experience Great 4
Order Again? Yes
12/3/14 at 1:50 pm eastern... CustomInk.com

I use you every year I like the convenience of designing and ordering on-line.

Laura H. - Coach
Niagara Christian Collegiate,
Buffalo, NY
Overall Experience Good 3
Order Again? Yes
12/1/14 at 1:03 pm eastern... CustomInk.com

Excellent overall experience from end to end. Everyone was very helpful, informative, and courteous. Your designers were on top of the designs and my package arrived when promised. Very, very impressed with the experience.

Michael I.
Menlo Park, CA
Overall Experience Wow 5
Order Again? Yes
11/26/14 at 10:48 am eastern... CustomInk.com

No Comments

Jami O.
Paris, TN
Overall Experience Great 4
Order Again? Yes
11/10/14 at 12:37 pm eastern... CustomInk.com

No Comments

Michelle D. - Owner
Lucky13Fitness,
Brighton, MA
Overall Experience Good 3
Order Again? Yes
10/31/14 at 7:58 pm eastern... CustomInk.com

Very pleased with this order and the final product. Customer service along the way was stellar!

Brittany Y.
Crossfit Proven,
Exton, PA
Overall Experience Great 4
Order Again? Yes
10/27/14 at 12:36 pm eastern... CustomInk.com

Customer service was great. My Rep deserves a raise! top Notch!

James W.
San Mateo, CA
Overall Experience Great 4
Order Again? Yes
10/9/14 at 11:46 am eastern... CustomInk.com

Customer service was awesome, anyone I talked to was very nice and helpful every customer service department should take notes from custom ink!

Bailey S.
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
9/15/14 at 11:10 am eastern... CustomInk.com

I had a GREAT experience with everyone I worked with!! They were all so helpful and happy!! Must be a great place to work!

Katie W.
Batavia, IL
Overall Experience Wow 5
Order Again? Yes
9/3/14 at 3:46 pm eastern... CustomInk.com

I've enjoyed every experience. #repeatcustomer

Angel L.
Mendenhall, MS
Overall Experience Great 4
Order Again? Yes
9/3/14 at 12:21 am eastern... CustomInk.com

What amazing customer service! I called in because I couldn't figure out how to order 3 different styles of shirts in the same order, and the man that helped me was so friendly and helpful. My phone battery died during the transaction, and I called right back into the number and got another representative. She went out of her way to figure out who I was talking to, took my cell phone number and promised to follow-up with me within an hour. Not 2 minutes after I got off the phone with her, the original gentleman I was talking to called me back! Amazing group of people :)

Shayna B.
Redmond, WA
Overall Experience Wow 5
Order Again? Yes
9/2/14 at 1:37 pm eastern... CustomInk.com

Your customer service representatives are great. I especially like working with Mia. That being said, I prefer to speak with only ONE Customer Service Representative (CSO) per order. If Mia is the person I'm communicating with, I want to hear back from Mia only and not get an email from "John" as a follow-up or a phone call from Deanna. If something is urgent, I'll call and I'll ask to speak with someone other than Mia if she's not available to help with the order. Otherwise, please don't call me on the weekends and please don't get multiple CSOs involved for no reason. It makes the experience less personal and unnecessarily more complicated. My only other suggestion for website improvement would be that the final proof should be automatically saved to your SAVED DESIGNS. It doesn't really make sense to go back in and see the original work you put in if the design team made changes for you or the placement of the artworked changed.

Rachel N.
Redondo Beach, CA
Overall Experience Great 4
Order Again? Yes
8/19/14 at 7:08 pm eastern... CustomInk.com

CustomInk is a great company to work with. Everyone I spoke with was extremely helpful and went out of their way to help me with my order. With everything being driven by technology these days, it was nice to actually talk with a real person! I would definitely recommend CustomInk to friends and family. Thank you!

Kristen G.
Colorado Springs, CO
Overall Experience Wow 5
Order Again? Yes
7/31/14 at 12:36 pm eastern... CustomInk.com

Quality shirts, great communication, and fast lead times! Customer service is top notch. We've ordered several different tshirts for our small business and our clients couldn't be happier.

Christy R.
North Andover, MA
Overall Experience Wow 5
Order Again? Yes