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Uncensored Customer Reviews
Customers who purchased the New Balance Tempo Performance Shirt had this to say:
From the time I started my design until I received it in the mail, I was extremely satisfied with CustomInk. Customer service is exceptional. I definitely plan to purchase from CustomInk again.
Custom Ink does it right. I placed my order online, but due to a billing issue on my end I had to call customer service. They fixed my problem, but also found a better way to submit my order that saved me money. I am one very happy customer!
Rancho Mirage, CA
I was very impressed with the customer service. Everyone I spoke to was very helpful. The only issue I had was that it seemed everyone had different pricing whenever I chatted or spoke to a different customer service rep. Once I was able to speak with the same person each time it seemed to clear things up. Overall, a great experience and will order again if the need arises.
The overall experience was great. It was truly outstanding service all around!!
Minds Matter of Los Angeles,
Los Angeles, CA
Excellent and I will be ordering again.
JC And The Sunshine Band,
CustomInk, this is the third time that we have gone through your services and each time the final result has surpassed our expectations. The New Balance Dry Fit Shirts we have created look exactly like clothing you see NCAA Division 1 Collegiate Football Players wearing (I know this because I am a former NCAA D1 Football Player). I am BEYOND excited to give these shirts to my clients! Thank you for further solidifying the rapid growth of Nolan Owen Long Snapping. Your services alone are increasing the professionalism of my company. I look forward to going through you again! Feel free to take a look at the my company's website that YOU produced the official 2014 shirts: www.nolanowenlongsnapping.com THANK YOU CUSTOMINK Nolan Owen NOLS Owner/Coach
Nolan Owen Long Snapping,
Emerald Isle, NC
Once again, it can't get any better. Customer service is excellent from start to finish. I knew the quality of the shirt from prior purchases. It is an expensive shirt, but worth it. The printing looks great and packaging was above expectations.
Nacogdoches Police Department,
Customer service was amazing. My order was complicated with many combinations but Jeremy and then Seasha really worked with me closely to get every last detail correct. The shirts were delivered on time, early in fact, and they look amazing!! I can't wait to surprise my friends. this is really going to make our race special!! THANKS!!
2nd time using the company to make personalized t-shirts for a softball tournament; great experience and loved the end product. My only critique - Can you have an option for a BURNT ORANGE? We are a University of Texas institution and that would be very helpful. :)
JC And The Sunshine Band,
easy to follow and when necessary the staff by phone were very helpful
Glen Allen, VA
I have to say that I had a great experience working w CustomInk. The price point on the merchandise was below most other competitors for the products we were looking for and the quality of the shirts we received exceeded our expectations. I thought that the website was great; easy to follow and the shirt ordering voting option was a great idea. My only constructive comment would be to make it a bit more accessible if you are using an ipad. I had a little trouble when working remotely on my ipad. Perhaps an app? Our customer service rep who was responsible for our order was great and let us know the progress of our order. I believe she was out for one day but I was pleased to see she had adequate coverage while away bc all my questions were answered in a very timely manner by the person covering for her. Loved that! Overall, I was v. happy w the result and will definitely recommend CustomInk to others. I will be a return customer for sure!
New York, NY
The customer service was absolutely amazing, east to talk to and informative. The process was very smooth and promising. The t-shirts came out great, and I cannot wait to see everyone wearing them.
I had a pleasant and trouble free experience right from the outset. After importing my images onto the desing and finding the correct type of shirt and tank the proccess went along smoothly with regular updates of at what stage my products were at, also very quick responses to any questions or quiries that popped up. I was kept in the loop as soon as the products were shipped and had regular emails as to when to expect delivery, which was in a very timely manner. Would have no dramas at all reccomending your company to anyone else.
Royal Australian Navy,
Saint Johns, FL