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Uncensored Customer Reviews
Customers who purchased the New Balance Tempo Performance Shirt had this to say:
Mile High Club Ragnar SoCal Running Team,
Experience was great. Process is superb. Specifically, the email process of getting a proof, and allowing any last minute changes is great. In my particular case, a modification had to be made to the design and Jess Drake's communication was great, succinct, and most importantly she provided me with multiple courses of action (COAs) to remedy the issue. I also have to make a comment on your company's method of packaging. Great job. One, the box you use to ship my order with your graphics all over is attractive. Reminds me of the marketing model that Amazon uses with the 'Amazon Smile' on the box, and how Bodybuilding.com markets their shipping box as well! Second, the internal plastic wrapping with the sticker denoting the care you guys took to ensure the order arrives safe and undamaged is huge! Great job!!!!!
Round Rock HS Marine Corps JROTC,
Cedar Park, TX
CustomInk's online ordering process is a little rough on the edges, but their customer support was amazing. The online designer tool requires you to start over every time with a different clothing choice, but it does make it really easy to see how the uniform or shirt would look. Every representative was extremely helpful. From the first phone call asking about the process, to picking out the shirt, and to assisting with last minute change to an order, the representative was helpful, quick, and supportive. Shipment was very quick and the ability to have a custom online order page made it much easier than collecting money from the kids. Most importantly, the shirts turned out great!
Chantilly High School Men's Tennis,
just when I thought good customer service was a thing of the past, I found my experience with customink customer service incredibly refreshing. The best I have experienced.
This process was painless and fast - - from ordering online to receiving the shirts early. I would and currently do recommend CustomInk to anyone looking for like product.
Twentynine Palms, CA
Custom Ink offers a fast, easy and economic way to get great, customized shirts for your team!
Loved using this company for my costum made shirts. They were very friendly, smart and professional. I was pleased with everything I had ordered and would use them again in the future.
The size of the shirts was misrepresented unfortunately :/. My dad has just beaten pancreatic cancer and he was celebrating by running in the Cooper River Bridge Run in Charleston, SC. I had gotten him w Large new balance shirts so he could wear one on race day and have another for personal use, but im afraid theyre too small for him! Is it at all possible to get 2 XL size shirts? I know its a small run, but we really were hoping this would be special for him. Anything that can be done would be greatly appreciated. Everything else was great!!
Mount Pleasant, SC
Very great first experience, shirts were great, process was great, very satisfied with the shirts. Way higher than my expectations.
West Henrietta, NY
Fantastic. Quick and super friendly customer service.