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Uncensored Customer Reviews
Customers who purchased the New Balance Tempo Performance Tank had this to say:
OUTSTANDING customer service. I cannot say enough good things about my experience with Custom Ink. I plan on using your services throughout the year. I continue to recommend you to my peers and clients. Very impressed with the level of detail in the screen printing. I've had a lot of trouble over the years finding good quality screen printers. And love the NB tank. It's why I wanted to use you from the start. Extremely happy! I coach a running group and that's what these tanks are for. It's our 3 year anniversary this month and Sunday we completed a 10.5 mile trail race representing our team by wearing these tanks. It was such a proud day! We got a lot of stares from the other running teams. Their tanks sucked ;-) We crushed those hills!!!
I've used CustomInk twice now for singlets for our Reach the Beach NH team. I've had an excellent experience both times. The promptness and professionalism from the moment the order was placed to when it was received at my doorstep was/is very impressive. Thank you for providing our team with another quality product.
New York, NY
loved the customer service. everyone had a good mood and seemed like they really wanted to help me make my tshirt order as smooth and fun as possible
La Grange, IL
The most amazing people i ever worked with. Fast efficient and perfect. Someone give these people a raise!!
This is the best company I have interacted with in any of my customer service and online formats. I have ordered twice from CustomInk and both times the customer service and support was incredible: fast, kind, and knowlagable staff. The orders come when they say they will. No hassle. A company with integrity!
Really glad I picked up the phone and spoke with your customer service team to place my order. Not only did it enable me to get better pricing since I was ordering two different types of shirts (men's and women's), but they answered all my questions satisfactorily. It was also helpful to learn that if you don't need it in a week, but need it in less than the guaranteed two weeks, they can still expedite for a less expensive charge (5% compared to 10%). I was a little disappointed by the ink color choices available and a minor change made to our artwork, but the printing, quality of the garments, and packaging was excellent. I would definitely use CustomInk again and recommend them to others.
Overall experience with CI was great. Great CS, quick turnaround, great product. Thank you.
Los Angeles, CA
THANK YOU for everything. You turned these around so quickly, listened to my specifications, and they look great and were a huge hit
Riverside Boat Club Cromwell Cup,
Eau Claire, WI
Excellent customer service and great quality product. Prints hold up very well.
The online ordering process was a bit subpar, but the ordering process over the phone was exceptional!
No complaints! I'm interested to see how the individual payment option works, might try that niext time!
Maple Grove, MN
I called CustomInk to inquire about bulk discounting and I was SO IMPRESSED with the level of service I got. You were very helpful, gave me a great discount, conscientiously checked my order a couple of times, and delivered a great product on time. The product was well packaged and the order was completely correct. I am really, really impressed.