Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    39%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the New Balance Ladies Tempo Performance Tank had this to say:
2/6/16 at 2:21 pm eastern... CustomInk.com

I interacted with four or five different people on this year's order. After we finalized on a design titled "runnew1" and got a final price we called to pay for the order. The last person we dealt with was on another line so I placed the order with another person. Our design on the back of the shirt was identical to last year, but the front was different. We received a discount for reusing part of the order. When we received the proof titled "runnew1" the front and the back were of last year's design. So that involved another round of phone calls and emails. I'm glad that there is a Proof step in the process, but I'm concerned about the handoff of the order between personnel. Somehow the "runnew1" that we had settled upon didn't make it on the first attempt into "runnew1" the proof.

Chris M.
Downey, CA
Overall Experience Good 3
Order Again? Yes
2/4/16 at 12:13 pm eastern... CustomInk.com

The customer service is always amazing at Custom Ink. No matter who i'm talking to, everyone is so helpful. The tank tops turned out great! Thank you!

Amanda M.
Saint Paul, MN
Overall Experience Wow 5
Order Again? Yes
1/18/16 at 11:31 am eastern... CustomInk.com

No Comments

Nikki M.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
1/11/16 at 9:56 pm eastern... CustomInk.com

Everyone was really helpful, and I appreciate the fact that you helped me save money.

Kimberly W.
Track Club,
Tigard, OR
Overall Experience Great 4
Order Again? Yes
12/18/15 at 12:54 pm eastern... CustomInk.com

No Comments

Jason J.
Canton, MI
Overall Experience Wow 5
Order Again? Yes
12/2/15 at 12:24 pm eastern... CustomInk.com

No Comments

Ken M. - Head Coach
Leonardtown HS,
Callaway, MD
Overall Experience Wow 5
Order Again? Yes
12/1/15 at 12:53 pm eastern... CustomInk.com

The screen printing was about 3 inches off centered. Also, the shirts had defects, like they got snagged in the machine. Not happy. Sent an email but no one replied... won't be using CustomInk again. Update - Someone reached out to me right after I posted this... They sent out new shirts that were great and then asked for the original shirts to be sent back. Then offered to sell the damaged shirts back for half price. I can't imagine how much CustomInk wastes on shipping, why not just let me keep/throw away the damaged shirts? Offering to sell them (and ship) them back is ridiculous... Lots of waste in the "Free" shipping, you know you're being over-charged for these shirts to fly back and forth, especially using over-night and 2-day mail. Shopping local next time.

Daniel D.
Lake Worth, FL
Overall Experience Bad 1
Order Again? No
11/25/15 at 11:13 pm eastern... CustomInk.com

The staff was so so helpful and make the process of ordering so much easier and made me feel comfortable when placing my order.

Emily D. - Captain
Rocks Running Club,
Attleboro Falls, MA
Overall Experience Wow 5
Order Again? Yes
11/21/15 at 6:26 pm eastern... CustomInk.com

Great customer service

Chloe C. - Poop Master
HFL Cross Country,
Avon, NY
Overall Experience Wow 5
Order Again? Yes
11/19/15 at 5:17 pm eastern... CustomInk.com

We had a really wonderful experience and went down to their local site to pick the style and colors of our shirt. We will be using them again soon! We loved the fun, relaxed atmosphere and their staff is top notch. Every request was processed quickly and without error. Our company has nothing but good things to say about CustomInk!

Mary H.
Reno, NV
Overall Experience Wow 5
Order Again? Yes
11/16/15 at 1:24 am eastern... CustomInk.com

Very helpful and friendly staff with every phone call I made for help with my order!

Julianne G.
Stratham, NH
Overall Experience Wow 5
Order Again? Yes
11/6/15 at 3:25 pm eastern... CustomInk.com

No Comments

Todd D. - Head Coach
eXCelsior Running Club,
Westtown, NY
Overall Experience Wow 5
Order Again? Yes
10/30/15 at 5:26 pm eastern... CustomInk.com

No Comments

Frank G. - President
WCUCOM SAAO,
Hattiesburg, MS
Overall Experience Wow 5
Order Again? Yes
10/26/15 at 1:28 pm eastern... CustomInk.com

The customer service I have received each time I have ordered has been AWESOME. We will continue to order our team shirts from CustomInk!

Deborah W.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
10/23/15 at 7:24 pm eastern... CustomInk.com

No Comments

Everett C. - Events management
YoKid...Stretch Your Limits,
Alexandria, VA
Overall Experience Wow 5
Order Again? Yes