the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Canada - Canvas Jersey T-shirt had this to say:
At every point of contact, my expectations were exceeded. The website was easy to use in designing our T's for a very special family trip, most likely the last one we will enjoy together due to health issues. They will be treasured, I am sure, in the years to come. The constant connection with your customer service providers along with the suggestions for design were much appreciated and the shirts were delivered a day ahead of time providing lots of time to identify any errors of which there were none due to your close attention to detail. Even the packaging exceeded my expectations. The telephone contacts were of role model quality. Thank you so much especially as this celebrates a very special moment in time for our family.
King City, ON, Canada
My overall experience was very good. I was very pleased at how quickly the order got to me, although I was so slow in approving the design. The email reminders to approve my design were well worded and kind. I ended up speaking to one of your Satisfaction Assurance Associates, who was so pleasant, helpful and understanding.
NAM Freelance Environmental, Inc.,
Fredericton, NB, Canada
Customer service was great
Thornhill, ON, Canada
Fast, friendly service.
Whitby, ON, Canada
Third time ordering jerseys for our soccer team. Everyone loves the feel and design. Will likely be ordering again next season!!
Beercelona Soccer Club,
Calgary, AB, Canada
Jerome hair salon,
Calgary, AB, Canada
Markham, ON, Canada
Great customer service via the chat. There was always someone there to answer my questions promptly and efficiently. Loved designing my own t-shirt on the website, easily shared with my teamates for their approval, and managing a group order was a piece of cake. Shipment was on time and I was kept updated of the delivery status. I loved the little note inside the box that mentioned that if I wasn't satisfied to contact customer service. Overall a great experience. Great job!
Pierrefonds, QC, Canada
very fast professional service.
Dartmouth, NS, Canada
CustomInk was great! My only complaint would be is that they don't make it very clear on the Canadian website that the prices will be in USD
Steinbach Bible College,
Steinbach, MB, Canada
Quality is perfect, logo printed great, and everyone we know is asking us for a t-shirt! We'll just have to order more ;)
Radical I/O Technology Inc.,
Vancouver, BC, Canada
Great customer service that goes beyond expectations.
Kingston, ON, Canada
I loved you guys! From the fun commercial, to the website, to the follow up emails wishing our team luck for the season. Who does that?! Awesome companies - that's who! And when people ask who I used and I say "Custom Ink" all I have heard is "Oh I've seen some commercial for that, they seem cool". Correct. So thank you and keep doing what you're doing!
Oshawa, ON, Canada
I have never been disappointed when I've ordered from CustomInk. The service is always so inviting and personal, and the product is of great quality. I really enjoy working with CustomInk employees, I always have a really enjoyable time talking with them on the phone and working with them through e-mail.
Diocese of Mackenzie-Fort Smith,
Yellowknife, NT, Canada
Exceptional customer service in getting a font that wasn't shown on your website. It was just a fluke that I asked about getting "Chiller". Maybe this should be indicated because it made me very happy to know that they could do this. If I had found out after the fact, I would have been very disappointed. Even with adjustments the tee-shirts arrived in advance of the scheduled date. One thing that did irritate me was that they were advertised as Canadian, ended up on a US website and had to pay in US dollars. Tee-shirts actually came from within Canada as per the shipping information. This is the one thing that lowers my experience with this site. Pricing should have been in Canadian dollars.
Calgary, AB, Canada