Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    39%
  • Good
    7%
  • Okay
    3%
  • Bad
    1%
and
97.2%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Canada - Canvas Jersey T-shirt had this to say:
8/18/15 at 11:11 am eastern... CustomInk.com

I have never been disappointed when I've ordered from CustomInk. The service is always so inviting and personal, and the product is of great quality. I really enjoy working with CustomInk employees, I always have a really enjoyable time talking with them on the phone and working with them through e-mail.

Adele C. - Youth Coordinator
Diocese of Mackenzie-Fort Smith,
Yellowknife, NT, Canada
Overall Experience Wow 5
Order Again? Yes
7/31/15 at 11:53 am eastern... CustomInk.com

Exceptional customer service in getting a font that wasn't shown on your website. It was just a fluke that I asked about getting "Chiller". Maybe this should be indicated because it made me very happy to know that they could do this. If I had found out after the fact, I would have been very disappointed. Even with adjustments the tee-shirts arrived in advance of the scheduled date. One thing that did irritate me was that they were advertised as Canadian, ended up on a US website and had to pay in US dollars. Tee-shirts actually came from within Canada as per the shipping information. This is the one thing that lowers my experience with this site. Pricing should have been in Canadian dollars.

Ann M. - Team Captain
Woof-A-Mania,
Calgary, AB, Canada
Overall Experience Great 4
Order Again? Yes
7/25/15 at 12:39 pm eastern... CustomInk.com

No Comments

Randy M.
Les Entreprises Mills,
Deux-Montagnes, QC, Canada
Overall Experience Good 3
Order Again? Yes
7/14/15 at 12:16 pm eastern... CustomInk.com

The service was really great and staff were very responsive of my request. The product was delivered as promised and they were amazingly packed.

Heidi A.
Edmonton, AB, Canada
Overall Experience Great 4
Order Again? Yes
7/9/15 at 11:27 am eastern... CustomInk.com

No Comments

M Ichelle H.
Stoney Creek, ON, Canada
Overall Experience Good 3
Order Again? Yes
7/7/15 at 4:38 pm eastern... CustomInk.com

Great experience. Thanks.

Pamela G.
Okotoks, AB, Canada
Overall Experience Great 4
Order Again? Yes
6/30/15 at 11:31 am eastern... CustomInk.com

Great design platform and fantastic delivery time. An all around great experience

Dustin W. - Captain
Ball Busters Slow-Pitch Team,
Edmonton, AB, Canada
Overall Experience Wow 5
Order Again? Yes
6/16/15 at 12:47 pm eastern... CustomInk.com

I am very pleased with the overall experienced I received from your company!!! Jenna Porter, your CSR was really friendly, extremely helpful and very responsive when I had questions or concerns. She is a very EXCELLENT CSR and would go back to dealing with her should I need to make another order through CustomInk. I am also pleased with the artwork your designers created and they too were very efficient in making any revisions needed. I would certainly go back and order from you again in the future.

Sharon J.
Surrey, BC, Canada
Overall Experience Wow 5
Order Again? Yes
6/16/15 at 11:12 am eastern... CustomInk.com

No Comments

Shaun T.
High Impact Wrestling,
Regina, SK, Canada
Overall Experience Great 4
Order Again? Yes
5/12/15 at 1:46 pm eastern... CustomInk.com

No Comments

Nico V.
Campbell River, BC, Canada
Overall Experience Great 4
Order Again? Yes
5/9/15 at 12:31 pm eastern... CustomInk.com

No Comments

Matt E.
Dominican Institute of Toronto,
Etobicoke, ON, Canada
Overall Experience Great 4
Order Again? Yes
5/6/15 at 9:07 am eastern... CustomInk.com

No Comments

Skylar S.
School Group,
Lethbridge, AB, Canada
Overall Experience Wow 5
Order Again? Yes
4/30/15 at 2:35 pm eastern... CustomInk.com

The online group ordering make this super easy, and the quality of the shirt was higher than I expected.

Jim W.
Calgary, AB, Canada
Overall Experience Wow 5
Order Again? Yes
4/29/15 at 3:07 pm eastern... CustomInk.com

Great Shirts, the colours were near identical to the images online. Will definitely be back to order more!

Christopher L.
Calgary, AB, Canada
Overall Experience Wow 5
Order Again? Yes
4/23/15 at 6:51 pm eastern... CustomInk.com

Your live chat support staff deserve a medal. They dealt with a number of questions from me, over the course of the ordering process. They were incredibly helpful and I have recommended Customink to others based on their service alone! There was one upsetting issue when I ordered. The prices for the shirts changed - were raised- between the time I started the order and placing the order, so within 2 weeks. When I placed my order, despite having more shirts, my costs were higher. Thankfully, I had kept my emailed copy of a price quote (from live chat) so that I was able to prove a lower price/item. However, I was only able to get the full order at pricing for that quote, despite having additional orders. I was pleased that the previous pricing was honoured but upset that the prices were raised and no-one mentioned that as a possibility, nor did I save money/shirt by encouraging others to order more shirts. This experience, along with the current exchange rates has me wondering about ordering locally for next year.

Ann Marie H.
Newmarket, ON, Canada
Overall Experience Good 3
Order Again? Yes