Overall experience of
the last 1,000 customers:
  • WOW!
    57%
  • Great
    36%
  • Good
    5%
  • Okay
    2%
  • Bad
    0%
and
97.9%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the New Balance Tempo Long Sleeve Performance Shirt had this to say:
5/19/16 at 12:36 pm eastern... CustomInk.com

In the past I have been dinged on using internet images. I tried to stick to the images provided but was limited with modification. I enjoyed the flip 180 feature but it would be awesome to allow full 360 mobility. Very hard to combine images to make a larger picture with stiff movement & size alone.

Lachlan M.
Newark, DE
Overall Experience Great 4
Order Again? Yes
5/18/16 at 11:06 am eastern... CustomInk.com

I like custominks service

Anthony D. - Chiropractor
The Drugless Doctors,
Bay Village, OH
Overall Experience Great 4
Order Again? Yes
5/17/16 at 11:33 pm eastern... CustomInk.com

Great once again! Customer service was very helpful and accommodating - thank you!

Ruby M. - Captain
Haldane Track,
Cold Spring, NY
Overall Experience Wow 5
Order Again? Yes
5/8/16 at 6:29 am eastern... CustomInk.com

No Comments

Chase L.
Frederick, MD
Overall Experience Great 4
Order Again? Yes
5/6/16 at 2:25 pm eastern... CustomInk.com

Not worth it. Multiple shirts were defective and/or blotched with ink and were therefore a loss for us. They offered to have us ship the shirts back for replacement but I didn't like being then one to have to take the time and energy to inspect, package and ship the shirts... that should be their job!

George G. - CEO
The Atlanta Equine Clinic,
Hoschton, GA
Overall Experience Bad 1
Order Again? No
5/6/16 at 11:55 am eastern... CustomInk.com

As always, outstanding service from everyone I encountered!

Heather F. - Wife
Freeman for Indiana,
Indianapolis, IN
Overall Experience Wow 5
Order Again? Yes
4/26/16 at 9:45 am eastern... CustomInk.com

One recommendation I have is to ensure folks to whom customers talk on the phone actually communicate/execute the changes discussed. The only luck I had in the design updates/changes were when I made them online; anytime I called to make the change(s), they never worked/updated. When I would receive an "updated" design link and went to it, it was evident none of the changes were made that I requested via phone, so I'd simply make them online. Then and only then would the changes be executed accurately. Also, unfortunately, I was unable to simply use the design we used in 2015 or update it; this had to be done via phone. I was unable to use the website for much of anything.

Tara R.
Springfield, VA
Overall Experience Wow 5
Order Again? Yes
4/25/16 at 1:58 pm eastern... CustomInk.com

This was an amazing customer experience. I was able to do quite a bit of planning and designing on my own before proceeding with an order. The online order form made it simple for people in my group to reserve a shirt. I placed my order by phone to ensure clear communication and timely delivery and Matt could not have been more pleasant or helpful. The shirts were delivered a day early and perfectly produced. Great work - I will be back!

Scott K.
Franklin, TN
Overall Experience Wow 5
Order Again? Yes
4/23/16 at 11:34 am eastern... CustomInk.com

No Comments

Kathie M.
mt si team,
Issaquah, WA
Overall Experience Great 4
Order Again? Yes
4/23/16 at 9:30 am eastern... CustomInk.com

No Comments

Richard T. - Head Instructir
RM Jiu-Jitsu Key West,
Key West, FL
Overall Experience Great 4
Order Again? Yes
4/18/16 at 11:52 am eastern... CustomInk.com

CustomInk is an awesome place to design and order a shirt. Within a short time I was able to put together an attractive design for my relay running team. It was also great to use their group order site for collecting orders and payments. The shirts came to my place within a couple of weeks and they look great.

Mark T. - Assistant captain
IBM running team,
San Francisco, CA
Overall Experience Great 4
Order Again? Yes
4/18/16 at 11:24 am eastern... CustomInk.com

No Comments

Emilie K. - Marketing Coordinator
Montgomery McCracken,
Philadelphia, PA
Overall Experience Great 4
Order Again? Yes
4/16/16 at 1:09 pm eastern... CustomInk.com

I was very pleased with my overall experience with Customink. I have ordered from them before, but this time specifically I was my teammates and I loved how the product turned out, and I was especially grateful for the customer service being so understanding and accommodating of changes as well as really staying on top of things regarding the procession of the order. Thank you!!

Ruby M. - Captain
Haldane Track,
Cold Spring, NY
Overall Experience Wow 5
Order Again? Yes
4/16/16 at 11:24 am eastern... CustomInk.com

This is the 3rd year we have reordered these shirts from CustomInk. Every year you guys do an absolutely wonderful job and make reordering really easy! We also really appreciate the group and reorder discounts you have applied for us. We will continue using CustomInk for all of our shirt orders and have made sure to spread the word!

Megan M.
IPG,
Omaha, NE
Overall Experience Wow 5
Order Again? Yes
4/12/16 at 2:46 pm eastern... CustomInk.com

Talked to some really great people on the phone!

Taryn O.
Bynder,
Boston, MA
Overall Experience Good 3
Order Again? Yes