Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.3%said they would order
from CustomInk again

Uncensored Customer Reviews

Customers who purchased the Boxercraft Flannel Boxer Shorts had this to say:
5/14/15 at 11:07 am eastern... CustomInk.com

The customer service was exceptional and everyone I spoke to made the process really easy.

Sarah W. - Social Chair
New York, NY
Overall Experience Wow 5
Order Again? Yes
5/8/15 at 6:56 pm eastern... CustomInk.com

No Comments

Jim O.
Rochester, MI
Overall Experience Great 4
Order Again? Yes
12/22/14 at 11:51 am eastern... CustomInk.com

This was another A+ experience with CustomInk. Every single person in Customer Service was amazing, starting with Leslie Miller who set the tone from the start. She was engaged, helpful, knowledgeable and generous. Then we worked with Gracie who moved things along in an easy and efficient manner, and then with Daniel Biascochea-Smith who managed the process with diligence, patience and care. We had a conversation with Melodie on a Saturday (after we'd approved the order) who kindly and expertly helped us through a last minute hesitation/whoops on our part, fixed the issue and then kept it all moving along smoothly. And then just before it was all shipped, Paige, Vanessa and Cliff each gave us a very helpful hand. Finally Mike came on board and not only did he help us finalize the order, but he took the initiative to actually make it much, much better. Thanks to him, we really got more than we'd hoped for with this product. The nice thing about CustomInk is not only the intelligence and resourcefulness, friendliness and capacity of each of your employees - but the fact that these traits are consistent across the board. No matter who answered an email or picked up the phone, I was in good hands. It's a unique place - you seem to have captured lightning in a bottle. Thank you for being so reliable and offering such a quality product and experience.

Caroline S.
Westport, CT
Overall Experience Wow 5
Order Again? Yes
12/15/14 at 2:52 pm eastern... CustomInk.com

Has your company considered adding Alta Gracia as a brand option? All the t-shirt/sweatshirt brands you offer for customization (Gildan, Hanes, etc.) exploit their workers, by subjecting their workers to really unsafe and unhealthy conditions with low pay, and I know the vast majority of clothing brands do, but I always feel uncomfortable supporting those practices. Alta Gracia is the only brand I know of that fully supports labor rights and human rights. Alta Gracia makes colligate apparel and you can also buy it at ethixmerch.com but ethix merch doesn't allow me as many customization options or have the quality of customer service as custom ink. It just seems like a company with your values should add a sweatshop alternative as an option.

Kayla B. - Vice President
Zeta Tau Zeta,
Los Angeles, CA
Overall Experience Great 4
Order Again? Yes
6/30/14 at 12:02 pm eastern... CustomInk.com

Shout out to Corinne Thompson who was very kind, personable and helpful. Overall great experience. Thanks to all at customink!

Colby E.
Mount Kisco, NY
Overall Experience Great 4
Order Again? Yes
6/6/14 at 2:47 pm eastern... CustomInk.com

I really appreciated the fast customer service I received from all of he Custom ink employees that I talked to. I really appreciated that I was so easily able to talk to a person and not a machine or go through any difficult process to finding help when designing and ordering.

Julia M.
Philadelphia, PA
Overall Experience Great 4
Order Again? Yes
5/30/14 at 12:56 pm eastern... CustomInk.com

No Comments

Nate H. - Division Manager
Men's Choir,
Lexington, MA
Overall Experience Great 4
Order Again? Yes
4/7/14 at 11:17 am eastern... CustomInk.com

I would order again from you! Very happy with the service and product!

Mollie H. - President
Pennell House,
Ames, IA
Overall Experience Wow 5
Order Again? Yes
2/17/14 at 8:10 pm eastern... CustomInk.com

No Comments

Karen S. - manager
polar plunge special olympics,
Poughkeepsie, NY
Overall Experience Great 4
Order Again? Yes
1/3/14 at 12:37 pm eastern... CustomInk.com

This is a really great website that helps you throughout your entire creative process.

Cassie M.
Steamboat Springs, CO
Overall Experience Wow 5
Order Again? Yes