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Uncensored Customer Reviews
Customers who purchased the Rabbit Skins Infant Jersey One-piece had this to say:
I was hesitant to call bc I usually hate going through a huge phone tree only to be put on hold, and then speak with someone who is not happy that I interrupted his or her solitaire or facebooking. But, I had questions, so I decided to bite the bullet and pick up the phone. Much to my surprise, an actual human picked up right away (totally caught me off guard!), and not only a human, but a pleasant, knowlegable human who was willing to help! Whaaaa??!!!! I didn't even know such a concept still existed! Anyway, it was a very helpful, pleasant, BRIEF interaction that answered ALL of my questions (I know! Shut the front door!). Wonders never cease. The whole process, from googling 'family reunion t-shirts' and having your website pop up first, to super easy/intuitive navigation and design of the t-shirt on my phone in minutes, to getting each of the 21 people I had to order for exactly what they wanted, to the pricing and ridiculously amazing customer service, to the updates on order status and shipping...every.single.bit of it was OUTSTANDING. Way to go, custom ink! You have a customer for life!
Richmond Hill, GA
I called, chatted with, and emailed customink employees several times before and during my rush order and was always given the best customer service. My order was delivered on time and everything was correct. Beautifully printed, high quality shirts.. Thank you for being the best t-shirt company out there. I'll definitely order again.
Salt Lake City, UT
Overall it was great experience, really nice. We hope to have more people order next year. I was wondering if it were possible to know if there is a problem with a graphic prior to placing the order so we can have more time to search for a different graphic. Other than that it's an A+ experience.
Redwood City, CA
My experience with each and every person was great. The only suggestion I would make is that you can delete drafts as you go.
Working with your staff was incredible. I, not being a computer wiz never felt stupid by any of them. They were so incredibly helpful. I would call you guys back in a heartbeat when I need something. Thanks for everything!
Spring Lake, MI
Our t-shirt ambassador, Katlan Graziano was amazing!! So helpful and personable!! She worked hard to make sure that our band, The Fuzzy Lemons, got the whole order that we needed at the best price and quality.
Union City, NJ
They were the best. I placed my order with a spelling error. I caught it, called them and they changed it for me right away. The proof process is the best. I had one more chance to look at my product. The turn over rate was great.
Woodland Hills, CA
Don't try to complete your order online. You have so many more options if you talk to a person on he phone. They can help you figure your order out, especially if it's complicated.
Nevada City, CA
Awesome, as usual! I've used CustomInk 6+ times over the past 8 years and every time they have exceeded my expectations. I used to work in customer service, so I know a company that is strong in that area when I see one. CustomInk one of the best out there. It makes working with them a pleasure and gives me confidence that the finished product will be great and make everyone happy. Thanks again!
Rapid City, SD
My mother cried when she opened our box of shirts for our family vacation. She loves when everyone matches.
From my very first phone call I was delighted with the care, expertise, willingness to create only the very best product, and great follow up from Customink. I dealt with a man named Pete who helped me every step of the way to create high quality, fun, and extra special t-shirts for our family reunion. I was told that nothing was too much trouble--just ask and they would do their very best to turn our ideas into reality. Pete really helped me make the very best choice for our family and we are all really grateful. I am so pleased to have chosen Customink and will not hesitate to let other friends and family members know about them and their high quality. Thank you very much.
Redwood City, CA
Morgan Hill, CA
CustomInk has become the place I turn to annually for our team t-shirts for the Autism Speaks walk without a second thought. From the very 1st time I used them 3 years ago, I have never been let down by their professionalism, compassion, efficiency and integrity. I have always received my order by the guaranteed date, packaged neatly. The artists work with me to perfect my design and have even been know to call to verify that I like any changes (their changes ALWAYS make the design better). This company isn't just about t-shirts, however. They give back to the community. Once the reps realized we were doing a charity walk for my Son, they emailed to speak about any help they could offer. That blew me away. The "above & beyond" is amazing! See you next year, CustomInk!