Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    40%
  • Good
    5%
  • Okay
    2%
  • Bad
    0%
and
98.3%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Jerzees 50/50 Pocket T-shirt had this to say:
Yesterday at 11:31 am eastern... CustomInk.com

The pocket logo was very small, did not match proof size at all. The print color that I chose from the selections was Maroon- even on the proof, it looked Maroon- but actual color on shirt was purple. The shirt size is NOT true to fit. Definitely smaller than other t-shirts with same size. Disappointed. The very reason why I have never chosen to make online purchases for our company came true with this order. My first online and last.

Rica S.
Ward's Lawn Service,
Lexington, SC
Overall Experience Bad 1
Order Again? No
9/16/14 at 8:24 pm eastern... CustomInk.com

very pleased with how easy it was to design and order, loved the group sign up sheet also made it easy to keep track of who ordered what

Greg G. - PRESIDENT
PRICE BRIDGE HUNT CLUB,
Cottageville, SC
Overall Experience Great 4
Order Again? Yes
9/11/14 at 11:40 am eastern... CustomInk.com

I got amazing customer service after the fact which totally turned around my order. I originally called in 3 days in a row and was told there'd be no problem getting the shirts by the day I asked, then the 4th day I called in prepared to place the order and suddenly it became "It will be DOUBLE rush shipping to get these shirts to you which is 30% of the order AND we're not even sure we can get them to you by the date you asked for. Seemed like a big jump all of a sudden from "No problem, we can get the shirts to you by that date." Which is what I had been told the days before. Anyways, like I said I got the shirts on time and almost exactly as I'd asked for them, so your customer service did a fantastic job turning that experience around for me, but maybe making it part of your phone answering training to tell the customer about delivery constraints might be helpful. Thanks for a great experience, despite a rocky road. -Kurt

Kurt L.
Gill, MA
Overall Experience Great 4
Order Again? Yes
9/8/14 at 1:18 pm eastern... CustomInk.com

No Comments

Kenneth L.
Whitefish, MT
Overall Experience Good 3
Order Again? Yes
9/8/14 at 11:39 am eastern... CustomInk.com

simple to use, quality product.

Ellen F. - Marketing/Safety Director
CD Barnes Construction,
Grand Rapids, MI
Overall Experience Great 4
Order Again? Yes
9/6/14 at 11:44 am eastern... CustomInk.com

It's high priced, but you get what you pay for in terms of high quality and durability.

Coleman M. - Editor in Chief
Engineers' Forum,
Blacksburg, VA
Overall Experience Great 4
Order Again? Yes
9/6/14 at 11:44 am eastern... CustomInk.com

It's high priced, but you get what you pay for in terms of high quality and durability.

Coleman M. - Editor in Chief
Engineers' Forum,
Blacksburg, VA
Overall Experience Great 4
Order Again? Yes
9/5/14 at 4:45 pm eastern... CustomInk.com

No Comments

Dena F.
Marmora, NJ
Overall Experience Wow 5
Order Again? Yes
9/2/14 at 5:21 pm eastern... CustomInk.com

CustomInk was great! From design to ordering to customer service to delivery to everything in between, CustomInk never failed to impress. I will use them again and again. Thanks CustomInk!!

Kevin L. - Vice Archon
Wingate University Pi Kappa Phi,
Wingate, NC
Overall Experience Wow 5
Order Again? Yes
8/30/14 at 11:11 am eastern... CustomInk.com

Another perfect job from Customink!

Caryn B.
Marengo, IL
Overall Experience Wow 5
Order Again? Yes
8/29/14 at 12:13 pm eastern... CustomInk.com

No Comments

Jordan L.
Pittsburgh, PA
Overall Experience Wow 5
Order Again? Yes
8/24/14 at 11:50 am eastern... CustomInk.com

I had an amazing experience with CustomInk. When I ordered my shirts I was on a time crunch and needed them before their two-week guarantee. I was hoping they may come early, but when it seemed like that was not going to happen I called customer service and asked if there was any way possible to recieve my shirts a day early. Not only did they assure me my shirts would get there early, they changed my guaranteed delivery date, and called me back after the shirts had been shipped letting me know they would be ready. I was so very appreciative of this and my group looked great in our t-shirts!

Kelsey O.
Cavalier Marching Band,
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
8/15/14 at 11:15 am eastern... CustomInk.com

No Comments

Betty M.
Postville, IA
Overall Experience Wow 5
Order Again? Yes
8/14/14 at 11:10 am eastern... CustomInk.com

CustomInk was wonderful and extremely helpful!! EXCELLENT CUSTOMER SERVICE! We are so pleased and will be back for lots more!

Charles B. - President/Owener
Merritt's Store and Grill,
Chapel Hill, NC
Overall Experience Wow 5
Order Again? Yes
8/11/14 at 1:28 pm eastern... CustomInk.com

Was an easy process, and the way it was shipped made the sorting much easier.

Krista C. - Exec. Asst. to CEO
Progressive Labs,
Irving, TX
Overall Experience Great 4
Order Again? Yes