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Uncensored Customer Reviews
Customers who purchased the Hanes Youth Cool Dri Performance Shirt had this to say:
Overall, CustomInk has been very supportive throughout the entire process start to finish and most of the shirts are true to size except for a couple youth sizes that are too small. I wish I had ordered them one size larger! The quality of the screen printing is excellent!
I had a lot of issues trying to find an image that wasn't a trademarked. Three designs later I finally go approval. Vincent was there to help to whole way. From phone calls to emails. Thank you Vincent.
amazing experience, will recommend and use again! the kids will be thrilled with their new shirts! job well done!
CustomInk provided us with excellent customer service every step of the way! The online orders worked great for our group. Everyone who helped with our order, from the lady I spoke with to place the order, to the gentleman I spoke with regarding our image, was professional and helpful. Thank you! Our running club looked so sharp in our new shirts at today's race!
Immanuel Lutheran Christian Academy,
Broken Arrow, OK
West Ridge Elementary,
Customer Service was outstanding.
LPYSA Patriots Soccer,
Charlotte Hall, MD
It was really easy to design our baseball team's tshirt for a tournament using the website. The design turned out exactly as we wanted it, and it was nice to be able to choose from so many options of shirts, colors, graphics, etc.
Everything from beginning to when I recieved my shirts was First Class and I would definitely order form customink for my next toughmudder.
Eagle Pass, TX
Loved the experience with CustomInk! Communication was great, customer service is exceptional and the product exceeded my expectations! Will order from them again, and recommend them to anyone looking for a quality product and service!
I went with custom ink because of the 2 week guaranteed delivery, and it went perfectly. Website was great, I appreciated the subtle change in the artwork to make our shirts look top-notch. Thanks for a great experience!
West Henrietta, NY
Very satisfied with the quality, print, fabric, and speedy delivery. Thanks customink
Los Angeles, CA
The best website out there for ease. Endless selections and options for great looking graphics. Fast service and all around great business to deal with. Thanks.
By far, the worst customer service I've ever received. Although they appear to be very helpful (esp. on live chat), it's noticeable very quickly that their answers are scripted and that they're not actually answering your questions/looking at the order details in front of them. In addition, many changes to the graphics were made without my prior approval (including changing fonts/redrawing parts of the image) AFTER I had the image approved by them (see above about them not actually looking at the info... "Looks perfect! No problems!") -- resulting in my having to change directions entirely, and missing my client's deadline. In addition, the lack of communication between the design dept and customer service is ridiculous.... proofs were repeatedly late and at one point, when trying to find out where it was, I was told "sorry-- production thought your order was still on hold. Sorry!" Completely unprofessional and unreliable.
Cubscouts pack 62,