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Uncensored Customer Reviews
Customers who purchased the American Apparel Juniors Jersey T-shirt had this to say:
Tshirts came out great! We were very happy with the outcome of the design and customer service was extremely friendly and helpful!
New York, NY
Overall it was a good experience, more disappointed in the shirt quality. Not what we have come to expect with American Apparel.
I sent an email about this but Amanda Werth has been a fantastic help. I'm the middle man between a lot of detail oriented designers and her availability, flexibility and patience have been great!
San Francisco, CA
I loved the customer service support. Each person I talked to was very knowledgeable and happily answered all of my questions with fantastic feedback! They and the picture perfect proofs made me feel very comfortable about the ordering process. I was also very impressed by your art team and how they redrew our logo into a line drawing. I thought it was very well done!
The rep I dealed with... I think jaqui was AMAZING! Keep her and give her a bonus and raise. She is the reason I will be referring lots of people to Custom Ink and will use you all again.
New York, NY
Am very impressed with the customer service and quality in how everything with communications, order, delivery, etc. came together. For me, it is best to work with one person then with many as it's good to build a rapport with a person.
Custom Ink has the ability to print gradients, but won't do so over a certain order amount. They can execute it on orders of 72, but not 200. So, we ended up with a rather dismal version of what we'd submitted for artwork and now have 200 lackluster shirts. I guess we needed to be educated better prior to spending $2,900 on an order like this. You would think that more expensive orders would get more help, not less. We would order again (maybe), but would need much clearer communication about the constraints of the process.
Affinity Influencing Systems,
I love custom ink except for the sizing issue stated above.
Customer service was amazing and helpful! I wish there were options for American Apparel v-neck shirts for women.
Hospice of Humboldt,
The CustomInk team was very friendly but the process of designing and ordering our initial order involved too many different people. The product produced was beautiful and exactly what we ordered.
Always a pleasure to buy from CustomInk. Customer service second to none.