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Uncensored Customer Reviews
Customers who purchased the Yupoong Twill Flexfit Hat had this to say:
Exceptional experience and exceptional result.
Chapel Hill, NC
I really enjoy working with you. Your site is exceptional and your crew is always helpful. I seriously enjoy doing business with you.
Spike's K9 Fund,
Great experience. Seriously. I felt like we were in touch the whole time, the hats got here way more quickly than we thought was possible, and everyone loves them.
C Co, 2-34 Armor Battalion,
Setting up my design with the website was a pretty smooth, easy experience. The customer service kept me up to date and let me approve the final design. However, one of the colors still ended up being slightly off and some of the embroidery, while well stitched, didn't stay within the lines which is disappointing considering how much I paid.
Woolly Rhino Productions,
Saint Paul, MN
The only person I talked to on the phone was very helpful,I think it was Brittany. Once again, a great experience working with you guys.
Denver Packaging Company,
Everything other than the final product was great. The website was great! Very user friendly.
Tier One Custom Homes, Inc,
Great customer service and fast shipping as usual, will be ordering again soon.
Holmdel First Aid Squad,
CustomInk is definitely a first-class operation. From the moment I started using their website, to the first contact with their employees, and all the way to receiving the package earlier than expected, I have been very very happy. The personnel are all very intelligent, easy to converse with people who work very hard and care about the customer. When you think it can't get any better, this beautiful box arrives and is designed and packaged like a gift wrapped box from a boutique. As a fan of design, I can see that they have some talented designers on their staff. The only part I wasn't completely satisfied with was how the embroidery came out on the caps. Maybe it was due to the logo design, maybe it was the inability to duplicate the Pantone colors in thread, or maybe it was just me having too high expectations but I certainly won't say it was due to CustomInk's lack of effort (because they certainly put their 110% in it). I will definitely work with them again in the future because their experience and customer service are more important than anything else. The product may not have met my expectations but there is always next time...
The service was great! also product comes great too! We definitely use Custom ink again!
New York, NY
The ordering process was easy. I liked being able to check the logo design before the hats were embroidered. Delivery was timely. Hat and embroidering quality were excellent.
My experience from start to finish was outstanding! The website is friendly and very easily navigated. I spoke with two customer service people and they were both very personable and knowledgeable.