Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Customers who purchased the Yupoong Twill Flexfit Hat had this to say:
10/8/14 at 12:42 pm eastern... CustomInk.com

CustomInk is definitely a first-class operation. From the moment I started using their website, to the first contact with their employees, and all the way to receiving the package earlier than expected, I have been very very happy. The personnel are all very intelligent, easy to converse with people who work very hard and care about the customer. When you think it can't get any better, this beautiful box arrives and is designed and packaged like a gift wrapped box from a boutique. As a fan of design, I can see that they have some talented designers on their staff. The only part I wasn't completely satisfied with was how the embroidery came out on the caps. Maybe it was due to the logo design, maybe it was the inability to duplicate the Pantone colors in thread, or maybe it was just me having too high expectations but I certainly won't say it was due to CustomInk's lack of effort (because they certainly put their 110% in it). I will definitely work with them again in the future because their experience and customer service are more important than anything else. The product may not have met my expectations but there is always next time...

Henry L.
Pasadena, CA
Overall Experience Great 4
Order Again? Yes
9/26/14 at 12:20 pm eastern... CustomInk.com

The service was great! also product comes great too! We definitely use Custom ink again!

Rina M.
New York, NY
Overall Experience Wow 5
Order Again? Yes
9/18/14 at 2:11 pm eastern... CustomInk.com

The ordering process was easy. I liked being able to check the logo design before the hats were embroidered. Delivery was timely. Hat and embroidering quality were excellent.

Jim F. - Principal
Golden, CO
Overall Experience Wow 5
Order Again? Yes
9/16/14 at 9:53 pm eastern... CustomInk.com

My experience from start to finish was outstanding! The website is friendly and very easily navigated. I spoke with two customer service people and they were both very personable and knowledgeable.

Lauri F.
Phoenix, NY
Overall Experience Great 4
Order Again? Yes
8/28/14 at 10:36 am eastern... CustomInk.com

CustomInk has phenomenal customer service and creates quality products. I would highly recommend their services. The hats were a bit expensive, but you do get what you pay for.

Thomas W. - President
UConn Airsoft,
Woodbury, CT
Overall Experience Great 4
Order Again? Yes
8/25/14 at 2:25 pm eastern... CustomInk.com

No Comments

Stephanie T.
New York, NY
Overall Experience Wow 5
Order Again? Yes
8/8/14 at 12:54 am eastern... CustomInk.com

No Comments

Kevin T. - Owner
Aurora Borealis Restaurant,
Manitowish Waters, WI
Overall Experience Great 4
Order Again? Yes
7/10/14 at 12:12 pm eastern... CustomInk.com

The customer service was excellent, the turn around time for the product was fast, and the final product came out exactly how we wanted.

Andrew M. - 2nd Lt.
Holmdel First Aid Squad,
Holmdel, NJ
Overall Experience Great 4
Order Again? Yes
6/27/14 at 11:41 am eastern... CustomInk.com

No back image even though i paid for it and it was also on the receipt. I won't use the service again

Jeremy D. - Owner
Good Life Vapor,
Albany, GA
Overall Experience Bad 1
Order Again? No
6/23/14 at 11:47 am eastern... CustomInk.com

No Comments

David H. - President
Terrace Bowling League,
Pittsburgh, PA
Overall Experience Great 4
Order Again? Yes
6/3/14 at 11:31 am eastern... CustomInk.com

No Comments

Humberto D. - Owner
Fast Food Restaurant,
Balch Springs, TX
Overall Experience Wow 5
Order Again? Yes
4/30/14 at 3:26 pm eastern... CustomInk.com

Customer service is excellent and makes it very easy to work with to get great products.

Gerry C.
Three Rivers, CA
Overall Experience Great 4
Order Again? Yes
4/28/14 at 7:32 pm eastern... CustomInk.com

I don't like feedback surveys

Michael C.
Luck, WI
Overall Experience Wow 5
Order Again? Yes
4/19/14 at 6:58 am eastern... CustomInk.com

The custom ink people are great, and great to work with. I was not happy with the finished product for several reasons.

Jesse D.
Yachats, OR
Overall Experience Good 3
Order Again? No
4/13/14 at 11:09 am eastern... CustomInk.com

I had a very food experience with custom ink. Their customer service is excellent. The minimum hats you can purchase is twelve and there was no need for me to get twelve hats for the small landscaping business I'm employed by. With help from customer service we figured out we could do six baseball caps and six beanies which is perfect for the outdoor elements we sometimes have to deal with.

Kyle A.
South River, NJ
Overall Experience Wow 5
Order Again? Yes