the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Gildan 50/50 Hooded Sweatshirt had this to say:
I have ordered from your company several times. I have always been impressed by your product and the quality of your customer service. Unfortunately, this experience was not the same. From the initial phone call to the final product and deliver seem rushed. The design has a noticeable over-print of white, which I can't believe you let that leave your company. I phrase it this way because I have always been impressed by your product and attention to detail. My previous order (in December of last year) I worked with a representative that took the time to walk me through the dimensions of my design and how it wouldn't work with the variety of products I was purchasing. This time I had to ask if my design was going to work with all products and while my design fell a little large for the maximums, I was assured the design artist would take care of it and the dimension of the design would be included in my review of the design. They were not included. This is where I felt rushed. It took a week before I heard anything to approve a final design. When I denied the proof, it took another two or three days before I heard from you again. My delivery was on time, but having a couple of days to do the work and over-nighting the deliver seemed rushed again, especially since print was not 100%. There was no point in contacting you to fix the issue because the people that ordered from me wanted their product. I am hoping the next person gets the best product and service I have come to know from your company.
Legacy High School,
This was a 2nd order of the same product. The original order didn't have any small sizes and I didn't realize they were all Mens sizes. Your customer service reps met my request to honor the same pricing as my 1st order of almost 100 items and that was greatly appreciated.
Great customer service (needed to add an order after I submitted the group order). Did not know I would have to pay the difference between the projected order and what was actually ordered ($93) so that was an unwelcome surprise!!
Fantastic. I was going to use a different site, but the free artwork review made me switch to Custom Ink
NASA Johnson Space Center,
League City, TX
North Highlands, CA
The sweatshirts are nice and the screenprinting is great, but I'm not happy with the t-shirt quality.
Quick customer service , helpful tech team and team that assistance with the image!
We got the exact thing we ordered and the costumer service was amazing.
Relay For Life,
Saint Paul, MN
Once again CustomInk was able to help us get approval for our design where needed and get the order to us on the date promised! Always a pleasure to work with the CustomInk crew!
CustomInk exceeded my expectations from customer service to on time shipping to quality of product. I'm a customer for life!
Panama City Beach, FL