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Uncensored Customer Reviews
Customers who purchased the Jerzees Zip Hoodie had this to say:
Online Trading Academy,
They are the best, everyone I have ever spoken with really does their
Point Reyes Station, CA
Wonderful!! The jackets were on the expensive side especially for custom ink but we got a wonderful product that was exactly what we asked for. Thanks!
Kansas City, KS
Customer service is amazing! Representatives spend plenty of time getting to know your needs. Details are recorded very well so that you can talk to different reps and they're all informed what's going on. Very pleased with total experience and product! Thank you!!!
Great product and I will be reordering soon
It's just so easy! That's why we keep getting everything printed using CustomInk - always reliable, always what we ordered.
Customer Service was INCREDIBLE. I had every question answered in the same hour I asked. It was an awesome experience.
Santa Cruz, CA
There has to be people within Custom Ink from my generation. I actually felt respected through the ordering process. They wouldn't move to production until I was completely satisfied with the artwork. When a company puts customer satisfaction above sales, that's a company I will continue to do business with!
Colorado Springs, CO
The people, service, quality, and turn around time was above what I expected
Traverse City, MI
Saddle River, NJ
CustomInk really has not been a good relationship for me. Our first order was GREAT!, then everything went downhill, my logo got changed, costs were added in that weren't there before. Shipping was delayed, etc.etc. Communication was great in getting things fixed, however, why did they need to get fixed to begin with? Also, having to create new order forms every time we close an order is really hard on me and my group. They just want to go in and order items as they need it, but they can't unless I create a new one. Also, I'm unable to use a previous name of orders which also makes it hard because I only have tshirts, zip jackets, pullovers, sweatpants and tank tops. Now I have to rename each one Tshirts A, Tshirts B, Tshirts C, etc. The website is hard to use. When I want to see what I've ordered I have to login and then enter my account login and then I have to scroll through ALL my orders and then I can't remember what I called it because they are all the same but with an A or B or C...and sometimes the order itself closes bc of the date I set. I don't like have a set date, bc my people order as needed, now I have to go in every so many weeks and change the close date. There is so much that I don't like about your website among other things. The product, when it finally gets done and in my hands is good, but getting it in my hands is a huge headache and reimbursing me for mistakes, etc is just not worth the stress I went through for each order. I'm not sure at this time if I'll continue with CustomInk. I just don't know.
hula halau o pi'ilani,
The young lady who assisted with the order via chat was amazing. She was very patient and helped get the order placed with ease!
Union City, CA
Breezy Point, NY