Frequently Asked Questions

Why should I buy custom mugs from Custom Ink?

This is why Custom Ink is the best place to order custom mugs from.

Premium brands and affordable options alike: From everyday ceramic mugs to YETI and Hydro Flask insulated styles, we carry the full range — so whether you're stocking a break room or gifting a top client, there's a mug that fits the occasion and the budget.

Ceramic, insulated, stainless, travel — mix and match in one order: Whatever the use case, we carry the mug for it. And you can mix styles under one order and one design without placing separate orders.

Full-wrap printing that makes your logo pop: Many of our mugs support a full 360° print — so your design wraps all the way around and looks great from every angle, not just straight-on.

Every order gets a free artist review: A real person checks your design for clarity, color accuracy, and print quality before anything goes to production — included on every order, no matter the size.

Bulk pricing that scales, with no-minimum options: Per-mug costs drop automatically as quantity grows. Need just a few? Single-item options are available.

Free shipping, guaranteed on time: Every order ships free. Rush options available when your deadline is close.

Real people, 7 days a week: Our team is available by phone or chat to help you find the right mug style, decoration method, and quantity for your group or brand.

What mug materials are available?
Can the logo wrap around the mug?
Do I have to order a lot of custom mugs?
When will I receive my custom mug order?