Custom Ink's Frequently Asked Questions
How is the price determined?
Your all-inclusive price is determined by three things: the product you choose, the number of ink colors used in your design, and the total quantity of items in your order. Use our handy Quick Quote tool to see your all-inclusive price with just the click of a button!
How can I get help with my embroidered t-shirt design?
Custom Ink’s Service Representatives are always ready to help. From trouble with the Design Lab to deciding how many ink colors to add to your design, to simply wanting expert eyes on your design, just give us a call at 1-800-293-4232 seven days a week for help every step of the way.
Do I have to order a certain number of shirts?
Yes. For embroidered shirts, we offer minimum orders ranging from 6 to 12 shirts. Want to know a shirt’s minimum quantity requirements? Be sure to check out the “Product Overview” section after you’ve selected your perfect shirt.
Can I order the same design on multiple shirt styles?
Yes, we make it easy to add your design to multiple styles right from our Design Lab. Click the “Add Products” icon on the left-hand side and a pop-up window with complimentary styles will appear. You can add additional colors, choose from our hand-picked related products, or browse our entire catalog.
How do I make a great/quality t-shirt design?
Custom Ink’s Design Lab makes it fun and easy to make a custom design online thanks to our huge artwork and font libraries. Looking for a good starting point for your t-shirt design? We have a great selection of t-shirt templates that you can tailor to make uniquely your own, or feel free to try out Assisted Design, our design wizard that gives you great designs with the click of a few buttons. Looking for a little more one-on-one help? Our Customer Services Reps can help with every step of your design at 800-293-4232.
How do I wash an embroidered shirt?
It’s important to keep something as special as your custom shirts looking great. For optimal care of your shirt, turn your shirt inside out and wash on cold. Dry on low heat and avoid directly ironing embroidered areas.