Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
A pretty easy-to-use design interface made for a good-looking product.
Trinity Parish in Melrose,
Melrose, MA
Though I bought the sample late last Fall, Custom Ink's sales could NOT find my sample order. It had me questioning whether I'd done the sample with some other company. It was confusing and frustrating.
La Grange, IL
I have a very difficult time on the payment screen and I don't know why. I tried to purchase something today and could not.
Flight Science,
West Hollywood, CA
No Comments
Hog Haven Farm,
Deer Trail, CO
No Comments
OBJK,
Old Bridge, NJ
No Comments
SEATech Skills Center,
Walla Walla, WA
No Comments
Warrenton, VA
No Comments
West Simsbury, CT
No Comments
Bend, OR
No Comments
Goshen College,
Goshen, IN
No Comments
SciStarter,
Phoenix, AZ
No Comments
Alevy Family Foundation,
Los Angeles, CA
No Comments
Portsmouth, NH
I uploaded a company logo as a part of my design, and the logo was repeatedly changed in the proof by replacing individual letters with a different font. Not only did these changes not follow the brand's guidelines but it looks ridiculous to have mismatched text all over the place. Over the course of the project, I worked with over 5 different individuals who each time I had to re-explain my issue to. I really wish there was consistency there to make the feedback process go smoother. When I asked for information about how to make my artwork meet minimum print requirements, I was met with copy pasta that was dismissive and rude. Finally after learning what the requirements were and making the changes myself, the artwork was still altered against my explicit feedback. The final result was only approved by myself because I was running out of time and I had to just accept the poor quality design. This was an extremely frustrating and arduous process and in the end I was not happy with the final product.
The Museum of Flight,
Tukwila, WA
No Comments
Nevada, IA