Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
Fast and easy and on time..win win in my book
Burien, WA
I have ordered with Custom ink for 22 years in a row for the same event. Last year the experience didn’t go great and we had to have our shirts delivered to our participants post event. This year each time I called and got an off shore customer service person it was a complete waste of time because they couldn’t understand what I needed. I used phone calls and chats, uploaded pics that didn’t get delivered and was not given an email to send them to. Assistant, one time I asked for the call to be escalated and was told no. (Maybe they misunderstood) The proofs took forever and I had to continue to explain my needs with the design. Eventually, I got a competent customer service rep, only once escalated. Next year I’ll order from a local shop, I don’t have the time or patience to pay more, and spend so much time on a -t-shirt. Thank you for the years of service , you used to be easy to do business with excellent service with pleasant web tools for design. Would recommend providing a customer service email to customers and a primary contact like you used to.
Saint Paul, MN
Not only was the quality of my order excellent, the item came earlier than expected and was carefully packaged!
New Berlin, WI
Quick but low quality on logo print
Roebuck, SC
No Comments
Jantos LLC,
Weston, MO
Exceeded expectations from a customer service and product quality perspective. Highly Recommended
Edge Lab Analytics,
Federal Way, WA
No Comments
Arlington, TX
Designing and ordering were easy. Shirts were delivered on time. I was able to email a high resolution vector file of my artwork to ensure a great look to the shirt.
Association of Concert Bands,
Newport News, VA
No Comments
Morgan Scuba Squad,
Morgan Hill, CA
No Comments
Corddry Crossing Hobbies,
Snow Hill, MD
No Comments
NCC Sports Medicine Fellowship,
Rockville, MD
Every step in the design process was efficient and the final product exactly as I had hoped. The delivery process was quirky. UPS sent me a message that it had been delivered (about a week after originally scheduled) but I did not receive it. When I tracked it on UPS I discovered it had been delivered to USPS. The USPS tracking also said it had been delivered. Three days later I actually got a pretty beat up package delivered by our mail carrier. The contents were fine.
Palo Alto, CA
Customer service was far better two years ago with my last order. also, major art changes with no description
Salt Lake City, UT
No Comments
THE MACHOLAH BALLET, INC.,
Ona, WV
Customer service was excellent except I paid $28 plus for expedited shipping because I was supposed to get it on July 14th. After I completed checkout it changed to July 16th!
Greenwich, CT